We bought the IKEA Morgedal mattress directly from the store.
It is wrapped in a plastic bag but getting it home is your own responsibility.
IKEA can deliver for you but this comes at an additional cost.
This cost will depend on the size and price of the mattress, as well as your address.
Delivery costs for larger items start from £39.
The delivery time is generally 5 to 7 business days.
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Even though IKEA offers a standard 365-day returns period, this only applies to products that can be returned in a new, unused, and re-saleable condition, with the original packaging.
Mattresses fall under a 90-day love it or exchange it returns policy.
IKEA only offers an exchange or a credit note. So be prepared to spend the price of the mattress, even if you don't end up keeping it.
Returning the mattress is not easy either.
IKEA return conditions can be tricky and you will have to cover the cost of the return.
This is a pity as most other manufacturers cover the cost of delivery and return and will refund your mattress in full.
IKEA does offer an amazing 25-year guarantee on all mattresses, but we would not recommend keeping a mattress for that long.