The Otty Hybrid mattress is delivered rolled-up and vacuum-packed in a compact box.
Delivery is free of charge.
Otty’s delivery partners will send you numerous text messages to let you know that your Otty is on its way.
You’d usually be able to select Otty’s premium delivery service, where their white-glove delivery team delivers the mattress directly to your room of choice for a low fee of £10.
This service is currently paused due to the Covid-19 pandemic.
Once you have received and unpacked your Otty Hybrid mattress, it will slowly expand back to its original size.
The Otty Hybrid can be placed on any bed base, regardless of whether you choose a slatted base, adjustable bed frame, or a divan base.
Old mattress removal
Otty offers the option of removing your old mattress. You need to select this option at checkout.
Because of the Covid-19 pandemic, though, the mattress will have to be collected from your building’s main exterior entrance.
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100-night trial period
The Otty Hybrid mattress comes with a 100-night trial period, available anywhere within the mainland UK and Ireland.
This means that you can try it out for 100 days in the comfort of your own home and assess if the mattress is right for you.
After all, it can take the body a little while to get used to a new mattress, especially if your previous bed was vastly different.
If you’re not 100% satisfied, you can return the mattress - free of charge - for a full refund.
Otty believes in the quality of its products and offers a 10-year warranty on the Otty Hybrid mattress.
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