Customer service: To contact Simba Sleep directly for complaints, support, or queries, please e-mail them at email@example.com or visit their live online chat. Their customer services team is available Monday to Friday, from 9 am - 5 pm, and Saturdays from 9 am to 1 pm.
Registered office: Simba Sleep, The Stable Yard, 60 Petty France, Westminster, London SW1H 9EU
Frequently asked questions
Is Simba an environmentally-friendly duvet?
Simba is an environmentally-friendly company, minimising its environmental impact in any way.
Simba mattresses are pro-planet and free from TCPP, paragons, biocides, and other harmful chemicals.
Products are also manufactured in an eco-factory accredited with ISO 14001.
This means environmental impact is constantly monitored, and energy is obtained from certified renewable sources.
The Simba duvet filling is also made from recycled PET bottles, and cotton is sourced from Better Cotton Initiative producers.
In future, we’d also love to see Simba put more of an environmental focus on their packaging and limit the use of plastics.
Can you buy the Simba duvet on Amazon or through other retailers?
Yes, the Simba Hybrid duvet is available on Amazon in the UK.
It is described slightly differently, featuring Aerelle cool night polyester fibres as the core filling.
This duvet also has top and bottom sides marked on the actual cover.
While this is still the duvet with Stratos active temperature regulation and not the previous version of the duvet made with Outlast temperature-regulating technology, the Simba duvet sold on Amazon is not exactly the same as the one sold on the Simba website.
Amazon UK also sells the Simba Smartfill duvet and the Simba Microfibre duvet.
Simba duvets are currently not available through other retailers like John Lewis.
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