Customer service: To contact Emma UK directly for complaints, support, or queries, please e-mail them at email@example.com, visit their live online chat, or complete their online contact form.
Registered office: Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329 Frankfurt am Main, Germany
Frequently asked questions
Can the Emma mattress protector make my bed softer?
No, a mattress protector is not designed to affect the comfort or softness of your bed. It only acts as a thin layer to safeguard your mattress.
Sometimes you'll be able to find quilted mattress protectors that offer a little more cushioning, but this is not enough to make a noticeable difference to the overall feel of your mattress.
If you’re looking to change the firmness of your mattress without having to replace your old mattress, you’ll need to look for a mattress topper.
How do I attach the Emma mattress protector to my bed?
The Emma mattress protector is elasticated, and you can stretch it directly over your mattress like a fitted sheet.
If you have an Emma mattress, you will fit it over your standard Emma mattress cover.
If you have a mattress topper, you can fit the protector over your mattress topper - provided the total depth of your mattress doesn’t exceed 25 cm (10 inches).
Can I use my Emma mattress protector for any mattress?
Yes, while the Emma mattress protector has been specifically designed to fit perfectly over your Emma original mattresses, you can also use it over any other mattress.
You can safely use the Emma mattress protector for hybrid mattresses, memory foam mattresses, pocket spring mattresses, and any other mattress design.
Does Emma offer duvet protectors or pillow protectors?
No, currently, Emma UK does not offer protectors for your duvet or pillows.
However, you can turn to Eve Sleep for a selection of pillow protectors.
Can I buy the Emma mattress protector on Amazon?
No, the Emma mattress protector is currently not available via Amazon in the UK.
Can you recommend cheaper alternatives to the Emma mattress protector?
The Emma mattress protector is a premium product with unparalleled quality, but mattress protectors from other leading brands are often quite a bit cheaper.
If you’re looking for a cheaper option, we could recommend the following:
Panda Bamboo Mattress Protector
Simba Mattress Protector
Nectar Mattress Protector
Eve Mattress Protector
All of these are also high-quality mattress protectors, but they are noticeably cheaper.
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