What are Dormeo mattresses made from?
You can buy a Dormeo mattress in a variety of materials.
- Dormeo memory foam
- Dormeo latex
- Dormeo Pocket springs
You can also buy a Dormeo mattress hybrid and tribrid. 🤔
However, Dormeo is most well-known for its patented Octaspring and Ecocell technology.
But, how does this award-winning technology work? 👇
What is Octaspring technology?
Octasmart mattresses include Octaspring technology.
A traditional pocket spring is a single coil spring made of steel sewn into a fabric pocket.
They work independently from one another to provide support and relieve pressure. 🤗
Octasprings are eight-sided, individual foam springs with diamond-shaped ventilation holes.
Like pocket springs, they relieve pressure whilst providing a supportive base for your sleep.
So, what makes them different?
Octasprings come with ergonomic zoning.
In other words, they can be made in different firmnesses to support individual areas of the body.
Octasprings are also highly versatile and can move three-dimensionally to support your natural shape.
They’re made with an OCTAvent air system that pushes out hot air and draws in cooler air. 🌬️
Octaspring technology has been highly successful, particularly for aerospace travel, in which they have won many awards in this area. ✈️
So, if you’re looking for sky-high sleep with first-class comfort–an Octaspring mattress could be a great choice.
What is Ecocell foam?
Ecocell is a specially developed foam for a more adaptable sleep.
In Dormeo mattresses, Ecocell makes up the base part of the mattress with other memory foam or Octaspring layers on top.
The foam helps to relieve pressure from joints such as the hips and shoulders.
Memory foam moulds around the shape of the body.
However, besides its apparent breathability, there seems to be little difference between Ecocell and regular base foam. 🧐
What else do Dormeo sell?
Dormeo also sells a range of other sleep products for you to try.
- Dormeo mattress topper
- Dormeo mattress protector
- Dormeo pillows
- Dormeo duvet
We’ll go into more detail about the popular Dormeo mattress topper below. 👇
Dormeo mattress toppers
Dormeo has an entire collection of mattress toppers.
The most popular are the Dormeo Octasmart mattress toppers and the Dormeo Memory Plus mattress toppers, which include a 60-night sleep trial. ⏳
Made with the award-winning Octaspring technology, the Dormeo Octasmart Plus mattress topper can improve the feel of your sleep without needing to replace the entire mattress.
A Dormeo mattress topper can also give you an idea of how a Dormeo mattress might feel without committing to a brand new mattress. 😅
Why not try the budget-friendly Dormeo Octasmart Essentials mattress topper:
Dormeo mattress prices
One of the critical things you’re probably wondering is; how much are Dormeo mattresses? 🤔
Dormeo mattress prices range anywhere between £100 - £3000.
Dormeo has some fantastic options for those on the budget, such as the Dormeo options range.
Those looking for a more premium product should focus on the Octaspring collection.
But is there ever a Dormeo mattress sale?
How are Dormeo mattresses delivered?
Every Dormeo mattress comes with free delivery.
You can expect your mattress to arrive within 14 - 28 days.
Dormeo mattresses come with white glove delivery service. 🚚
This means they’ll set your mattress up in the room for you, so you don’t have to lift a finger.
Every Dormeo mattress also comes rolled up and vacuum-sealed.
How long do you leave a Dormeo mattress?
As Dormeo mattresses come vacuum-sealed, you’ll have to let them fully expand before sleeping on them. 🎈
Watch the video below to see how easy it is to unpack!
Your Dormeo mattress should regain its normal shape in 15 minutes, but you should wait a minimum of 6 hours before sleeping on it.
Will Dormeo take my old mattress?
If you purchase an Octaspring branded mattress, you can have your old mattress removed for FREE.
They are one of the first brands we have come across that will recycle your old mattress at no additional cost to you on the day of your delivery.
Usually, this would cost anywhere between £45 - £60, depending on the size of your mattress. 💰
If you want your old mattress removed, you should contact Dormeo’s customer service team within 24 hours of placing your order.
Dormeo mattress warranty
Dormeo mattresses come with a warranty of up to 20 years.
Sounds pretty good, right?
However, you should read the small print before diving in and purchasing a Dormeo mattress. 🔍
The warranty structure is extremely baffling, but we’ll do our best to make sense of it for you.
Each mattress range has its own warranty length, with different terms and conditions.
|Mattress range||Warranty period||Full warranty length|
|Octaspring mattresses||20 years||0 - 5 years|
|Octasmart mattresses||18 years||0 - 5 years|
|Dormeo Memory mattresses||15 years||0 - 5 years|
|Dormeo Options mattresses||1 year||N/A|
You also have to activate your warranty via the Dormeo website. 💻
How does the limited guarantee work?
After year 6, your warranty will be reduced from 10 - 25%.
This reduction increases with every passing year. 😨
By the final year of your warranty, you are looking at a guarantee which has been reduced by 95 - 99% depending on the mattress.
This means Dormeo could only pay 1% of the cost of any faults in the final year of the warranty.
So, for Dormeo’s most expensive mattress (around £2700), they’ll only pay £27 towards a repair or replacement. 👀
Is everything covered in the warranty?
To make things even more complicated, certain materials in Dormeo mattresses are only guaranteed for a specified time.
For example, the 20-year limited warranty covers the core of Dormeo Octaspring mattresses but you only get 1 year of protection on the outer cover.
Therefore, don’t expect a replacement on your mattress cover if the seams suddenly come apart or the material starts to bobble after year one.
Dormeo also states that a reduction in the mattress thickness between 5 - 15% is considered normal. 🤨
We’d be lying if we said we weren’t disappointed by the warranty conditions.
Many customer complaints stem from the confusion of the advertised “20-year guarantee” to only later discover they’d been misled into a false sense of security.
Contact Dormeo UK
Customer service: To contact Dormeo UK directly for complaints, support, or queries, please email them at firstname.lastname@example.org or call them on 0800 2248 361. Dormeo customer service team is available Monday – Friday 8 am – 8 pm, Saturday & Sunday 8 am – 6 pm.
Registered office: Customer Services, Dormeo UK, Impact House, Unit 7-9 Romsey Industrial Estate, Greatbridge Road, Romsey, Hampshire, SO51 0HR