How we test products
Our mission is to take the guesswork out of finding the perfect sleep products.
We've dedicated hundreds of hours to testing mattresses and sleep accessories, and rely on a team of testers of differing weights, temperature preferences, and sleeping positions to evaluate each product.
Tested products are granted the Sleep Hero tested stamp of approval, a mark of our review's reliability.
If we haven't personally tested a product, please be assured that we invest significant time and energy into scouring the UK market and researching the best recommendations, and we work with a team of sleep experts who review our articles, ensuring that the insights we provide are not only relatable but also reliable.
Is the Emma Premium pillow comfortable?
Comfort is arguably the most important part of choosing a pillow, and Emma Sleep has left no stone unturned when catering to diverse comfort needs. 💭
This adjustable pillow has three removable memory foam layers so that it can be tailor-made for all sleep positions.
We'll tell you more about the composition later.
Side sleepers require a pillow with high loft and firmness to maintain proper head and neck alignment with the spine.
The Emma Premium pillow has a distinctly firmer feel, making it a top choice for side sleepers.
We tested using three and two layers when sleeping in the side position.
Take a look below:
As you can see, our tester had a slightly raised head with all three layers, and better alignment was achieved using just two layers.
Nonetheless, we spent several nights trialling both options and were pleasantly surprised to find both configurations comfortable and we were free of back or neck pain.
You should try different arrangements during the trial period and see which feels most comfortable.
Being the healthiest sleep position as it puts the least strain on the spine and back.
Back sleepers need a pillow that adequately supports the weight of the head. 💆♀️
The ideal pillow should have a medium firmness and loft to maintain a straight body during sleep.
Again, we tested this using all three layers or just two layers:
Sleeping on all three layers resulted in a slightly unnatural upward crane of the neck. 📈
We preferred two layers, with the softer layer facing up, which provided a more comfortable height and cushioned the weight of the head.
Stomach sleepers are rarer but experience the most pressure on their spine because the head will always be turned to one side.
Therefore, choosing the correct pillow becomes crucial despite it often being overlooked. 👀
Front sleepers should opt for a soft, low-loft pillow that keeps the head close to the mattress, promoting more correct spine and neck alignment.
We recommend using just one layer to achieve this optimal low height with the Emma Premium pillow.
But we wanted to show the difference between three layers versus one layer:
As shown in the images, the neck is strained upwards when using all three layers, causing tension that extends through the spine. 😬
On the other hand, one layer creates a noticeably flat pillow, which might seem counterintuitive, but this low-profile approach is ideal for sleeping on your stomach.
Using just one layer allows the head to rest gently in a neutral position, alleviating pressure on the spine.
Is the Emma Premium pillow cool?
Heat retention can be a real issue with pillows, particularly those that contain memory foam.
Emma has attempted to combat this issue with their Emma Premium pillow.
Unlike its predecessors, the Emma Premium pillow incorporates ThermoSync technology and an UltraDry cover.
Compared to the Emma Original pillow, this new model is cooler to the touch. ❄️
In fact, we can prove it.
We experimented using a thermal camera to compare the temperature differences between the Emma Original pillow and the new Emma Premium pillow. 📷
We pressed a hand on each pillow and then analysed how well heat had dispersed after 60 seconds had passed:
Not only do the numbers give us an indication of which pillow is cooler, but the heat map shows the heat dispersing more effectively in the image of the Emma Premium pillow.
We have further results in our table below:
|Pillow||Regular temperature||After 30 seconds of hand pressure||1 minute after hand is released||2 minutes after hand is released|
|Emma Original pillow||21.7°C||31.1°C||24.3°C||23.7°C|
|Emma Premium pillow||21.5°C||30.9°C||23.7°C||22.8°C|
Based on these numbers, it's evident that the Emma Premium pillow is able to dissipate heat more effectively than the Emma Original pillow.
Though it's worth noting that the difference isn't drastic, every degree counts when you're chasing a cooler night's sleep.
During the warm spring season, we enjoyed a cool, comfortable sleep throughout the night on the Emma Premium pillow. ❄️
We also recommend pairing your pillow with natural fibre pillowcases, such as silk pillowcases, which are naturally cooling.
Emma Premium pillow price
When it comes to price, the Emma Premium pillow sits at the top of the ladder as the most expensive of all Emma pillows. 💰
It's crucial to consider what you're paying for here - the standout features being the thermo-regulation layer and the UltraDry cover.
If budget is not your primary concern, the Emma Premium pillow is the unrivalled choice from the most advanced materials in the Emma range.
However, if staying cool overnight isn't your top priority, we recommend the Emma Original pillow.
It offers a similar comfort level and design at a more affordable price point.
Emma Premium pillow delivery
The Emma Premium pillow comes with free delivery by couriers DPD, UPS, or Rhenus. 🚚
Our order was delivered by Rhenus, with whom we experienced a smooth and seamless delivery process.
Typically, the delivery will fall between 2 - 7 days.
You'll receive your new pillow compressed in a cardboard box, which is surprisingly more compact than the packaging we tested for other pillows.
This compactness is quite convenient, especially if you're not quite ready to use your new pillow and want to store it away.
Unboxing the pillow is easy, simply remove it from the box and the plastic packaging. ✂️
How long does Emma Premium pillow take to expand?
The Emma Premium pillow is vacuum-sealed in plastic packaging.
After removing the plastic, the pillow will expand immediately.
However, reaching its full height takes a few hours.
The pillow may appear a little misshapen during this period until it has fully expanded. 🥴
We recommend not sleeping on your new pillow until it fully expands.
This process should typically take 1 - 2 hours, although it could sometimes take up to 24 hours. ⌛
Does the Emma Premium pillow smell?
Vaccum-packed mattresses and pillows usually have a faint chemical scent when first unboxed, known as off-gassing.
Don't be alarmed - this is perfectly normal, and the smell should dissipate within a few hours. ♨️
We experienced minimal off-gassing when we unboxed our Emma Premium pillow, which disappeared after an hour.
However, those more sensitive to smells may find it slightly unpleasant.
For the best results, leave your new pillow in a well-ventilated room to allow any initial odour to disappear.
Which Emma pillow should you buy?
Choosing between all the Emma pillows can seem daunting, but it's all about understanding your individual comfort needs.
So, how does the Emma Premium pillow compare with other pillows?
Our table breaks down the basics:
|Emma Original Pillow||Gel visco memory foam, supportive foam, comfort soft foam, Emma cover||Medium firm - firm||Side sleepers (but can be adjusted to all positions), those looking for adjustable comfort, those looking for a balance between quality and price||££|
|Emma Premium Pillow||Thermosync cooling layer, supportive foam, comfort soft foam, UltraDry cover||Medium firm - firm||Side sleepers (but can be adjusted to all positions), those looking for adjustable comfort, hot sleepers, luxury shoppers||£££|
|Emma Microfibre Pillow||Soft microfibre filling, polyester cover||Soft||Back & stomach sleepers, allergy sufferers, budget-conscious buyers||£|
|Emma Premium Microfibre Pillow (previously known as Emma Cloud pillow)||2 interchangeable Aerosoft filling microfibre layers, soft padded cover||Soft||Back & stomach sleepers, allergy sufferers, and those looking for a soft pillow or down-alternative||££|
Remember, the 'best' pillow depends on your individual preferences and needs.
Emma Original pillow vs Premium pillow
The main difference between the Original pillows and Emma Premium pillows is temperature.
The Emma Premium pillow contains an advanced ThermoSync foam layer that was proved to be slightly cooler in our tests.
However, if temperature isn't a major issue for you, the Emma Original pillow is a great choice. 👍
Want to know more about these pillows?
The Emma pillow range:
Contact Emma UK
Customer service: To contact Emma UK directly for complaints, support, or queries, please e-mail them at firstname.lastname@example.org, visit their live online chat, or complete their online contact form. You can also call them on +44 330 818 1710, Monday - Friday from 08:00 - 13:00.
Registered office: Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329 Frankfurt am Main, Germany