Brightr Sleep Pillows

Brightr Sleep Pillow Reviews UK (2024)

Last updated: 10.04.2024 Reading time: 6 Min.

Brightr Sleep is a relative newcomer to the UK sleep world. 🇬🇧

The brand focuses on quality adjustable pillows, ensuring you’ll find the pillow that’s absolutely perfect for you.

But which of the Brightr Sleep pillows should you choose? 🧐

And what makes Brightr special in the first place?

Let’s find out in this guide to Brightr Sleep pillows in the UK.

Brightr Sleep Pillows
Very Firm

Brightr Eclipse Firm Memory Foam Pillow

The Brightr Eclipse is a firm memory foam pillow designed for orthopaedic support.
  • Compact graphene memory foam & copper-infused polyester cover
  • Medium firm to firm 
  • Adjustable layers 

Tell me more about the Brightr Eclipse Firm Memory Foam Pillow

The Brightr Eclipse Firm Memory Foam Pillow is the ultimate solution for support and pressure relief for your neck and spine.

brightr eclipse pillow
The Eclipse pillow is the firmest in the Brightr range.

This support pillow features a unique 4-layer adjustable design that allows you to customise it to your desired comfort level while keeping its shape and maintaining a cool sleep environment.

The Eclipse memory foam layers

Designed with an emphasis on support, the Brightr Eclipse Pillow is an ergonomic memory foam pillow that cradles your neck and head, promoting proper alignment and reducing tension and discomfort. 🥰

This makes it an ideal choice for side sleepers who require extra support.

Memory foam is characterised by its memory imprint, which means it'll contour around the shape of your head and neck for more targeted support and pressure relief. 🤗

This pillow is ideal if you're struggling with shoulder pain and offers great neck support for a better night's sleep. 

Look at the below pictures to see how this works:

brightr eclipse pillow memory foam with hand

brightr eclipse pillow memory foam imprint

Memory foam usually retains heat, but Brightr uses cooling graphene memory foam, which helps regulate temperature and wicks away moisture. 💦

This promotes a cooler and more comfortable sleep throughout the night.

We tested the Eclipse pillow during a UK heatwave and never felt too hot or uncomfortable on the pillow.

Instead of having one solid chunk of memory foam, Brightr has split the memory foam into four layers that slot together like Tetris pieces.

brightr eclipse pillow memory foam layers
The memory foam layers slot together like Tetris pieces.

The layers also have different thickness levels, which gives you a good number of building blocks to design your perfect pillow height and firmness level.

While the Eclipse pillow will be much firmer than the others in the Brightr Sleep range, you can still move from a medium-firm to a firm feel, depending on your composition of the layers. 🧱

40% copper-infused pillow cover

The Eclipse pillow's signature copper-infused cover provides protection against allergens and bacteria that can cause breakouts. 🦠

With 40% premium copper fibres woven into the cover, it offers a hypoallergenic sleep surface that is gentle on your skin.

Copper's antimicrobial properties help fight bacteria, viruses, and allergens, ensuring a hygienic and allergy-free sleep.

brightr eclipse pillow pillow cover
The Eclipse cover is very thick and feels quite luxurious.

The pillow cover is really thick, which adds a nice level of softness and comfort to the firmer memory foam.

It has a zip that stretches over two sides so you can take out the memory foam layers, which are further protected by a zipped casing.

The four separate layers are in this second casing. 👍

brightr eclipse pillow memory foam layer protective casing
The memory foam layers are in the protective casing.

Both the casing and the pillow cover are easy to unzip and zip up again. 

Brightr Eclipse pillow size

Like the other pillows in the Brightr Sleep range, the Eclipse pillow has dimensions of 45 x 65 cm (17.7 x 25.6 inches).

The exact height of the pillow will differ according to how many layers - and which layers - you decide to keep in the pillow. 

  • High loft with 4 layers and an average height of 18 cm (7 inches)
  • Medium-high loft with 3 layers and an average height of 16 cm (6.3 inches)
  • Medium loft with 2 layers and an average height of 12 cm (4.7 inches)
  • Lower loft with 1 layer and an average height of 6 - 10 cm (2.3 - 3.9 inches)

Side sleepers generally need higher-loft pillows, while back sleepers require medium lofts and front sleepers lower lofts. 😁

The exact pillow loft you need will depend on your body and the mattress you use.

For example, one of our side sleeper testers had a smaller build and used this pillow on a medium-firm mattress. 

brightr eclipse pillow memory foam layers taken apart
You can adjust the individual foam pieces to suit your required loft and firmness level.

This means that the mattress didn't give way much, and the pillow needed to adequately fill the gap between the shoulder and the head.

For our test sleeper, using the two thicker memory foam layers with one thin layer in this pillow was ample. 

But a side sleeper of a larger build may need all four layers to adequately fill the space.

Offering four layers of different thicknesses makes the Brightr Eclipse pillow uniquely qualified to meet most (if not all) sleep requirements. 

Eclipse pillow delivery

Like all Brightr pillows, the Brightr Eclipse is delivered plastic-free, vacuum-packed and tightly rolled up in a bag placed in a cardboard cylinder. 🎁

brightr eclipse pillow cardboard delivery cylinder
The Eclipse adjustable pillow is delivered in Brightr's standard yellow cardboard cylinder.

As you'll see from the photo below, the Eclipse pillow will hold its shape much more tightly than the other pillows, which popped back to their original size as soon as they were released from the bag.

This is because memory foam is more compressible than other materials, and it'll take a few moments longer to expand.

Our pillow expanded to its full height in under 30 minutes. ⏰

brightr eclipse pillow tightly compressed
The memory foam pillow took a little longer to expand back to its original size.

We did notice very faint off-gassing (which is normal for compressed memory foam products), but this also disappeared within a few minutes in a well-ventilated room.

Delivery takes place within 2 - 4 days of ordering, and you'll get to enjoy a 30-night trial that starts with delivery.

If you're not 100% happy with your pillow, simply send it back to Brightr for a full refund

Reasons to buy

30-night trial period 

Ergonomic support for back & neck pain

Antimicrobial copper cover 

Reasons to avoid

Won't be suitable for people who want a soft, mouldable pillow

Fully Washable

Brightr Luna Adjustable Memory Foam Pillow

The Brightr Luna Adjustable Memory Foam Pillow offers medium-firm support for all types of sleepers.
  • Shredded graphene memory foam & copper-infused polyester cover
  • Medium-firm
  • Adjustable layers 

Tell me more about the Brightr Luna Adjustable Memory Foam Pillow

The Brightr Luna Adjustable Memory Foam Pillow features graphene memory foam, designed to keep you cool throughout the night while providing unparalleled comfort. ❄️

brightr luna adjustable memory foam pillow care label
Each Brightr pillow comes with care instructions.

Luna's memory foam layers

Inside the Luna pillow cover, you'll find three separate layers that are filled with shredded graphene memory foam.

The graphene adds extra cooling and breathability features to memory foam, which otherwise can sleep quite warm.

Memory foam, as a standard, offers contouring support, but the shredded foam in the Luna pillow gives a bit more mouldability to the pillow as well. 🤗

brightr luna adjustable memory foam pillow three layers
The Luna pillow has three shredded memory foam layers.

This is great if you want to bunch up your pillow while sleeping, but you just need to ensure that you level out each layer before placing it in the pillow cover for an even sleep. 

Brightr's memory foam is CertiPur-certified, meaning it contains no harsh chemicals.

We found that, overall, the layers have a medium-firm feel, but the exact firmness you'll experience will depend on your composition of layers.

brightr luna adjustable memory foam pillow squishability

brightr luna adjustable memory foam pillow shredded foam pieces

Each layer in the Luna pillow also has a different thickness level, and the thinner layer will feel much softer than the thickest layer. 🙌

You can adjust and combine the levels to reach your ideal pillow loft and firmness. 

Copper-infused pillow cover

The Brightr Luna pillow is equipped with a thick anti-bacterial cover. 🦠

brightr luna adjustable memory foam pillow thick cover
The thick cover is infused with 40% copper fibres.

This 40% copper-infused cover protects you from breakouts and allergies by repelling bacteria and allergens, promoting clean, healthy sleep.

Conveniently, the Brightr Luna pillow cover can also be machine-washed at 40°C. 

This further enhances its hygienic properties. 🫧

brightr luna adjustable memory foam pillow zipper
The sturdy zip makes opening and closing the cover easy. 

A zip stretches along two sides of the cover, so you can easily zip it open and remove the layers you don't want to sleep on. 

Brightr Luna pillow size

The Luna pillow, like all the other pillows in the Brightr Sleep range, has dimensions of 45 x 65 cm (17.7 x 25.6 inches).

brightr luna adjustable memory foam pillow filling to one side
You'll need to make sure that you level out the filling for an equal feel.

The exact loft of your pillow will depend on which layers you keep. 🤓

These are approximates:

  • High loft (3 layers, ideal for side sleepers): 12 - 18 cm  (4.7 - 7 inches)
  • Medium loft (two layers, ideal for back sleepers): 7 - 10 cm (2.7 - 3.9 inches)
  • Low loft (one layer, ideal for front sleepers) 3 - 5 cm (1.1 - 1.9 inches)

You may need to play around a bit to get the combination of layers that works best for your build and sleeping position.

Luna pillow delivery

The Brightr Luna pillow comes with free delivery within the UK in 2 - 4 working days. 🇬🇧

brightr luna adjustable memory foam pillow delivery box

brightr luna adjustable memory foam pillow delivery bag

It is delivered tightly compressed and squeezed in a protective bag in a bright yellow cardboard cylinder. 

Both the bag and the cardboard cylinder can be reused or recycled, but we found it quite handy to keep bits and bobs in.

The Luna pillow also comes with a 30-night sleep trial, giving you the chance to try the pillow in the comfort of your own home and get a full refund if you're not completely satisfied. 

Reasons to buy

30-night trial period 

CertiPUR-US certified 

Machine-washable cover 

Reasons to avoid

It is not ideal for people looking for very firm or very soft support

Stylish Choice

Brightr Stella Hybrid Pillow

The Brightr Stella Hybrid is an adjustable shredded memory foam pillow with a down-like feel.
  • Shredded graphene memory foam & upcycled airy fibres 
  • Medium to soft
  • Adjustable layers 

Tell me more about the Brightr Stella Hybrid Pillow

The Brightr Stella Hybrid is a luxurious hybrid pillow that offers the softness and feel of a luxury down pillow combined with the contouring support of memory foam.

brigthr stella sleep hybrid adhustable pillow
The Stella is one of Brightr's signature pillows. 

Fully customisable, this pillow is designed to adapt to your needs, no matter what your sleeping preferences may be.

Stella's adjustable pillow filling

The Brightr Stella Pillow features an adjustable 3-layer design, making it perfect for side, back, and front sleepers. 🙌

You can customise the pillow's height and softness to find the perfect level of support for your body and sleeping style.

Each layer is filled with a combination of shredded graphene memory foam and soft-as-down airy fibres made from upcycled plastic bottles, which enhance airflow and cooling within the pillow. 💨

Graphene memory foam has enhanced cooling over traditional memory foam.

This gives the pillow a very distinct down-like feel and, on first touch, it feels very soft and airy

brightr stella hybrid pillow layers
There are three layers in the Stella pillow.

But the memory foam still gives it a distinct level of support, which will become apparent as soon as you lay your head down on it.

You'll notice that the loose filling in the different layers is quite mouldable, so you can bunch it up on the side or squish it right where you want it.

We were worried this would result in uneven support or an uncomfortable feel while sleeping, but this wasn't the case. 😅

The cover, which we'll look at below, is quite thick, so you won't notice the unevenness of the individual pieces of foam at all, and we just straightened out the filling in each layer as best as possible before inserting it into the cover.

We slept beautifully during our Brightr Sleep pillow test.

brightr stella hybrid pillow layers

brightr stella hybrid pillow layers stacked on top of each other

Each layer has a different level of thickness, so you can choose not only how many layers you want in your pillow but also which thickness of layers you want. 🥳

This makes Brightr Sleep pillows quite unique. 

Anti-bacterial pillow cover

The Stella Hybrid's pillow outer cover is made from soft, padded recycled polyester fibres enriched with 40% copper

Copper has been clinically proven to repel bacteria, providing protection against breakouts and allergens.

The ensures a 100% hypoallergenic sleep environment. 😴

brightr stella hybrid pillow cover
The Brightr Stella Hybrid pillow cover is super soft and thick.

The cover has a zip that stretches over two sides, so you can easily unfold it and take your pillow layers out.

When putting them back in, though, just ensure that you even out the filling in all corners before zipping the cover up again. 

The cover has a pattern on it, which is likely to shine through if you're using a thin (or white) pillowcase. 🤨

brightr stella hybrid pillow pattern
The pattern on the Stella pillow cover may shine through your pillowcase.

If this is an issue, we'd suggest investing in a pillow protector or using a slightly thicker pillowcase.

Stella pillow size

The Stella Brightr pillow has dimensions of 45 x 65 cm (17.7 x 25.6 inches). 📐

The loft of the pillow differs, depending on how many layers you have in your pillow and also which thickness layers you decide to keep.

Here are the average pillow heights for the Brightr Stella:

  • High loft (3 pillow layers with a slightly firmer feel perfect for side sleepers): 12 - 16 cm (4.7 - 6.3 inches)
  • Medium loft (2 layers with a medium-soft feel perfect for back sleepers): 7 - 10 cm (2.7 - 3.9 inches)
  • Low loft (1 layer with a soft feel perfect for stomach sleepers): 3 - 5 cm (1.1 - 1.9 inches)

The below images will give you an indication of how the lofts can differ:

brightr stella hybrid pillow with three layers

brightr stella hybrid pillow with two layers

brightr stella hybrid pillow with one layer

The suitability of the different lofts is just a generalisation. 👍

One of our testers, for example, is of a smaller build and preferred two thicker layers for the side sleeping position. 

But the unique customisability of the Stella pillow ensures that you can find the loft that works best for both your build and your preferred sleep position. 

Stella Hybrid pillow delivery

The Brightr Stella Hybrid pillow is delivered compressed, tightly rolled up, and packed in both a dust bag and a cardboard cylinder. 

The delivery is 100% plastic-free, and both the bag and cardboard cylinder are reusable and recyclable. 

Delivery is free within the UK and takes place within 2 - 4 working days. 🇬🇧

brightr sleep stella hybrid pillow delivery
The Brightr pillow is delivered compressed in a dust bag and cardboard cylinder.

Brightr Sleep also provides a 30-night comfort guarantee, which gives you the chance to try the pillow and send it back for a full refund if you're not completely satisfied. 

Reasons to buy

30-night trial period 

Soft and mouldable 

Washable cover 

Reasons to avoid

Won't be suitable for people who want a firmer feel

Vegan-Friendly

Brightr Nox Adjustable Vegan Down Pillow

The adjustable Brightr Nox pillow has a soft, down alternative filling.
  • Sustainable down-alternative fibres & copper-infused polyester cover
  • Medium to soft 
  • Adjustable layers 

Tell me more about the Brightr Nox Vegan Down Pillow

The Brightr Nox Vegan Down Pillow is a unique 3-in-1 adjustable pillow designed to provide comfort and support for a restful night's sleep. 

brightr nox pillow
The Nox is a vegan down pillow with customisable layers.

It's even recommended by osteopaths, making it an ideal choice for those seeking improved sleep quality.

Nox pillow filling

The Nox pillow's inner core consists of three iQillow layers filled with soft down-alternative Refinex™ fibres made from regenerated plastic bottles, reducing waste and carbon emissions by approximately 30%. 🌍

The filling feels like that in down or feather pillows and is soft and mouldable.

brightr nox three pillow layers
You can adjust the three pillow layers in any way you please.

Conveniently, the three layers can be adjusted to customise the height and softness according to your preferences. 

Adjusting the layers is quick and easy - simply unzip the thick outer cover and remove the layers to adjust to your requirements.

Each layer is slightly different in terms of thickness, so you'll have one thin layer, one medium layer, and one thick layer. 

brightr nox pillow filling layer one

brightr nox pillow filling layer two

brightr nox pillow filling layer three

We did find the pillow lacked slightly in support, and we felt most comfortable on all three layers in both the back and side sleeping positions, but this will depend entirely on your build and what mattress you're pairing the pillow with.

When it comes to softness, though, there's no beating the squishy feel of this pillow. 🤗

Copper-infused pillow cover

The Brightr Nox pillow also features a thick and soft anti-bacterial cover enriched with 20% copper, which has been clinically proven to repel viruses, bacteria, and fungi that can cause breakouts and allergies. 🤧

The premium copper fibres have been woven into the cover to ensure they won't wash off, keeping your pillow 100% hypoallergenic. 

The pillow cover is luxuriously thick and soft and feels very pleasant to lie on. 

copper-infused brightr nox pillow cover
The copper-infused pillow cover is super soft and has a luxurious feel.

It does have a bright yellow lining, which will shine through thinner, white pillowcases, so just be aware of that. 🟡

Nox pillow size

The Nox pillow dimensions are 45 x 65 cm (17.7 x 25.6 inches).

brightr nox pillow
The pillow will fit standard pillowcases. 

The loft of the pillow varies according to how many layers you'll keep.

  • High loft (all three layers; best for side sleepers): 12 - 16 cm (4.7 - 6.3 inches)
  • Medium loft (two layers; best for back sleepers): 7 - 10 cm (2.7 - 3.9 inches)
  • Low loft (one layer; best for front sleepers) 3 - 5 cm (1.1 - 1.9 inches)

Since the three layers all have different thicknesses, your exact loft will depend on which combination of layers you decide to keep. 

How the Nox pillow is delivered

The Brightr Nox pillow - like all Brightr Sleep pillows - is delivered plastic-free. ⭐️

You'll find it compressed and rolled up into a lightweight and dye-free dust bag and stuffed into a sturdy cardboard box.

Both the cardboard box and bag can be reused or recycled.

brightr nox pillow in box
The pillow is delivered compressed and rolled up in a cardboard box.

Delivery is free within the UK, and you should get your pillow within 2 - 4 working days.

Conveniently, Brightr Sleep also offers a 30-night comfort guarantee. 🗓️

If you're not 100% satisfied, you can return the pillow for a full refund. 

Reasons to buy

30-night trial period 

Vegan-friendly 

Recommended by Osteopaths 

Reasons to avoid

It may be too soft, depending on your build

Which Brightr Sleep pillow should you choose?

Finding the best pillow for a good night’s sleep is very important

Unfortunately, it’s not as easy as saying there is one perfect option for all - we all need different pillows depending on our build, preferred sleep position, and even the mattress we use.

You’ll need to consider the following:

  • Do you like your pillow soft and squishy or firm and supportive?
  • Are you quite petite or of larger build?
  • Which sleeping position do you prefer?

Your answers to these questions will help you determine which Brightr pillow is right for you. 🙌

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You can also try out the Brightr Sleep Perfect Pillow Finder Quiz to help guide you.

Here is a quick overview of the suitability of Brightr Sleep pillows:

Filling Firmness Height Best For
Nox RefineX recycled polyester fibres Soft 3 - 16 cm Comfort
Stella RefineX recycled polyester fibres + shredded graphene memory foam Medium-soft 3 - 18 cm Comfort + support
Luna Shredded graphene memory foam Medium-firm 3 - 18 cm Comfort + support
Eclipse Compact graphene memory foam Firm 6 - 18 cm Ergonomic support

Since all of these pillows are available in adjustable lofts, meaning you can adjust them to the right height, they should be suitable for most builds and preferred sleeping positions. 👌

But it is important to consider the firmness of each pillow to determine which would be best for you - i.e. which firmness you most enjoy or need.

Brightr Sleep pillow covers

While the exact composition of each Brightr pillow cover differs slightly, all Brightr Sleep pillow covers are made of recycled polyester fibres enriched with a percentage of copper.

SHOP BRIGHTR SLEEP

Why copper?

Copper has been revered for centuries for its antibacterial properties, and scientific studies [1] have proven its ability to combat bacteria, viruses, and allergens.

By weaving the copper fibres directly into the fabric of the pillow covers, the rejuvenating, anti-odour, and antibacterial properties of copper remain intact even after multiple washes. 🦠

This makes Brightr pillows a great hypoallergenic choice for people prone to allergies or concerned about hygiene.

brightr sleep pillow cover
The pillow covers are all a little different, but they’re all infused with copper for its antibacterial benefits.

All Brightr pillow covers have a zipper that stretches over two sides, allowing you to fold the pillow open and remove the adjustable layers to your liking.

SHOP BRIGHTR SLEEP

Using a pillowcase is recommended, but you can also sleep directly on the Brightr sleep copper-infused pillow cover to reap maximum benefits.

Sleeping directly on the copper cover has positive effects on skin and hair, promoting cleaner skin and reducing puffy eyes, acne, and skin irritations that may arise from prolonged exposure to allergens and bacteria.

Can you wash Brightr Sleep pillows?

Brightr Sleep washing instructions are a little confusing. 💦

But here is a quick overview:

  • Nox: This pillow is not washable. Spot-cleaning and using a pillow protector are recommended.
  • Stella: The inner filling of the pillow is washable, and it's recommended to tumble-dry this with tennis balls to even out the filling. The pillow cover is not washable.
  • Luna: This pillow (including cover and filling) is fully washable.
  • Eclipse: Only the pillowcase is washable.

Brightr does say that you can sleep directly on the pillow cover for more of the copper benefits, but we’d highly recommend using a pillowcase.

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You can also use a pillow protector to further safeguard your pillow.

What do Brightr pillows cost?

Brightr Sleep pillows are on the expensive end of the scale, only slightly cheaper than other adjustable memory foam pillows like the Simba Hybrid Pillow and the Emma Original Pillow.

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man celebrating savings
Get the best deal on your new pillow by waiting for a discount code.

Brightr Sleep discount codes

But this does not mean you’ll always have to pay full price for your new Brightr pillow.

You’ll find frequent Brightr discount codes that can give you up to 35% off the pillows.

Most voucher codes are applied automatically on checkout.

If there are any discounts currently running, you’ll find them advertised throughout this article. 🙌

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Alternatively, you can also look at our discounts page or sign up for our newsletter to get all the best deals.

Brightr Sleep pillow delivery conditions

Brightr Sleep products are delivered within 2- 4 business days. 🇬🇧

There is a minimum order value to qualify for free delivery within the UK, but all the pillows in the Brightr Sleep range fall above this minimum order value.

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brightr sleep pillows in boxes
Brightr Sleep pillows are delivered rolled up in yellow cardboard cylinders.

All Brightr pillows are delivery vacuum-packed and tightly rolled up.

Each pillow is placed in a dye-free dust bag that keeps the pillow compact, and this is placed in a protective yellow cardboard cylinder.

Both the protective bag and the cardboard cylinder are recyclable but they can also be reused and repurposed.

Pulling the bag out of the cylinder is easy enough, though you may need to wrangle a bit when pulling the pillow out of the bag.

brightr sleep pillow in bag
The pillows are neatly contained - though you may need to pull a bit to get them out of the bag.

This is because most of the pillows will begin expanding as soon as some of that seal is loosened.

Once unpacked, most pillows will jump back to their original shape, though we found the Eclipse pillow, which features layered and not shredded memory foam like the others, took a little bit longer to reach its ideal shape and size.

This is also the only pillow where we noticed some off-gassing, a common side effect of memory foam products.

Off-gassing is simply that “new smell” you’ll get when you unwrap the product.

It isn’t toxic or harmful in any way, though we do still recommend unpacking compressed memory foam products in well-ventilated rooms.

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Brightr Sleep trial period

Each Brightr pillow comes with a 30-night comfort trial.

This means that, if you’re not completely happy with your Brightr pillow, you have up to 30 days to return it for a full refund or exchange (excluding original shipping costs).

pillow returns trial period
You have a 30-day trial period but will have to cover the costs of returning the pillow.

The company does recommend trying the pillow you’ve chosen for at least 14 nights to give your body time to adapt to the new pillow.

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We love pillows with a good trial period but keep in mind that this trial is not entirely risk-free.

The customer is responsible for handling the return shipping costs, and the original packaging will have to be kept.

Missing packaging may result in a partial refund.

Refunds typically take 14 - 21 days to be processed.

Brightr Sleep pillows do not come with a warranty beyond this 30-day trial.

Should you buy a Brightr Sleep pillow?

We enjoyed testing the Brightr Sleep products and think these are an excellent newcomer to the market of adjustable pillows.

The memory foam used is of high quality, and the pillow covers felt thick and luxurious.

It is important, though, to be very deliberate in the pillow you choose since the overall firmness levels are quite set.

If you’re looking for more support, definitely stick to the firmer pillows, but if you like something soft and squishy, the more mouldable ones are a better option. ⭐️

SHOP BRIGHTR SLEEP

No matter your preferred sleeping position or build, though, you’ll find a Brightr pillow that’s right for you.

Here’s another quick look at the Brightr Sleep pillow range:

Contact Brightr Sleep UK

Customer service: To contact Brightr Sleep UK directly for complaints, support, or queries, please e-mail them at hello@brightrsleep.com [2], visit their live online chat, or complete their online contact form. Customer service is available Monday to Friday from 08:00 - 18:00.

Registered office: Brightr Sleep, 8 Kildrostan Street, Glasgow, Scotland, G41 4LU

Frequently asked questions

  • Do Brightr pillows come with a guarantee?


    Unfortunately, Brightr pillows do not come with a guarantee period beyond the 30-day money-back guarantee.

  • What do Brightr Sleep Trustpilot customer reviews say?


    As a relatively new company, Brightr Sleep hasn’t yet amassed many TrustPilot reviews.

    Of the Brightr Sleep Trustpilot customer reviews [3] currently available, most are overwhelmingly positive.

    But there are multiple Brightr customer complaints lamenting the softness and shredded foam nature of the pillows.

    This is surprising, as Brightr is very transparent about the composition and firmness levels of its pillows.

    We’d assume most people are unhappy with their purchase if they’ve chosen a pillow that’s unsuitable for their requirements.

    Since a pillow affects sleep so much, it’s important to carefully consider the pillow you’re about to purchase and make sure that it’s the right pillow for you ahead of time.

  • What is Brightr Sleep's approach to sustainability?


    Brightr Sleep is committed to making a positive impact on the environment through its sustainable practices.

    The company transforms plastic waste into pillows, helping to raise awareness about the importance of recycling and reducing plastic pollution.

    All Brightr dream pillows are made using fabrics and fibres derived from regenerated plastic bottles.

    Each Brightr pillow can up-cycle up to 25 plastic bottles, giving them a new purpose and preventing them from ending up in our oceans and landfills. 

    By using recycled materials, Brightr minimises the consumption of virgin plastics and reduces the strain on natural resources, allowing the company to contribute to overall waste reduction.

    All Brightr sleep products also conform to the rigorous standards of REACH [4] (Registration, Evaluation, Authorisation, and Restriction of Chemicals). 

    This certification guarantees that the chemical substances used in production are not harmful.

    Brightr’s focus on sustainability also goes beyond the production process.

    The delivery boxes are eco-designed to save space during transit, reducing emissions and minimising the company’s carbon footprint. 

    Biodegradable recycled paper made from 100% recycled pulp is used in the construction of the delivery boxes. 

    The company has also eliminated plastic packaging, and all pillows are stored in reusable dust bags.

    Additionally, any returned pillows are either donated to charities or sent to a fabric recycling programme. 

    This ensures that they are given a new life as refurbished products or transformed into new fibres, further reducing waste and supporting a circular economy.

  • Where can I buy Brightr Sleep pillows?


    Brightr Sleep pillows are available directly on the Brightr Sleep website in the United Kingdom.

    Currently, the pillows are not available at major third-party retailers, but you can also purchase them on Amazon.

  • What else does Brightr Sleep sell?


    In addition to the Brightr pillows, Brightr Sleep also sells pillowcases, pillow protectors, and additional pillow layers that you can insert into the pillows for a higher loft.

  • References

Nicky

Nicky Peters

Editor & Certified Sleep Therapist

Nicky is an experienced writer and editor with BA, BA(Hons), and MA qualifications. As a certified sleep coach, her interests lie in understanding how sleep problems arise from hormonal and environmental issues, particularly as part of stress and anxiety management.

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