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Emma Original

EMMA ORIGINAL MATTRESS REVIEW

Nancy K.

Last updated: 24.10.2020 12.5 Min.

The Emma Original is a bestselling mattress by the award-winning Emma brand.

It is a universal mattress, meaning that it is technically suitable for all types of people, regardless of height, body weight, or preferred sleeping position.

This hassle-free approach makes the Emma Original mattress very popular with younger or first-time mattress buyers.

In addition to offering high-quality products, customer service is also a top priority for Emma in the UK.

Delivery is free of charge and you'll also benefit from a risk-free trial period. If you're not entirely convinced that the mattress is right for you, you can simply return it and receive a full refund.

Find out more about the Emma Original in our review below.

  • Overview
  • Limited time offers
  • Composition
  • Cover
  • Properties
  • Discounts
  • Delivery & customer service
  • Conclusion
  • Contact

​​Advantages

  • Particularly suitable for people who sleep on their side, as well as those with light or medium body weights
  • Soft to lie on
  • Adapts to the body and has high point elasticity
  • High density
  • Good for couples due to exceptional motion transfer and point elasticity
  • Good climate regulation due to the open-pored Airgocell layer
  • Attractive design
  • Free shipping and return
  • 200-day risk-free trial period

Disadvantages

  • Less suitable for those who prefer a firmer mattress
  • Handles can tear easily through rough handling or a heavy load
  • May be too soft for heavier people or those who sleep on their stomach or back

Limited time offers

We are living in unpredictable times, and businesses all over the UK are working hard to contain the spread of the COVID-19 coronavirus and to minimise its effects.

Despite the daily changes, Emma strives to continue to offer its customers the best service.

For a limited timeframe, Emma UK will be offering its customers:

  • A 200-day trial period instead of the standard 100-day trial period
  • 0% financing and coverage for the 200-day trial period
  • Free shipping, as always
  • No-contact delivery: Customers can request doorstep delivery and the company has put a No Signature Policy in place

CLAIM YOUR 200-DAY TRIAL

Composition

The Emma Original is a high-quality foam mattress made up of three different foam layers:

  • A top layer of Airgocell cell: This patented Airgocell technology promises a high level of comfort and distributes pressure optimally. The foam is made up of approximately 50% air. This helps heat to escape and regulates temperature within the mattress.
  • A core of viscoelastic memory foam: Memory foam offers excellent pressure relief. It adapts optimally to the body, giving you that soft and enveloping feeling.
  • Base layer of cold foam: The firmer cold foam base layer offers support and helps relieve pressure. It also limits long-term sagging of the Emma mattress, ensuring that the mattress is durable and will last for a long time.

The three foams work together optimally to provide for superior comfort and support.

The cold foam layer ensures that the Emma Original supports your body well, the memory foam allows for that comforting body-hugging feeling, and the Airgocell layer helps regulate temperature.

Memory foam can retain heat much more than other foams, which is why it works well with the more breathable Airgocell foam. The combination allows for an overall more temperature-neutral climate.

Overall, the Emma Original offers optimal comfort, stability, spinal support, and great breathability.

The individual foam layers of the Emma Original mattress can be seen quite clearly in the below close-up.

The foams themselves are also very high-quality, with an average density of 57 kg/m³.

This ensures the durability of the mattress, allowing you to enjoy your Emma for many years to come.

Each foam layer is also tested for harmful substances and complies with the OEKO-Tex® Standard 100 standards.

25% OFF EMMA ORIGINAL WITH CODE 'SPOOKY25'

Emma Original Foam Layers
The layers of the Emma Original

Emma Original cover

The Emma Original features a sleek and stylish design.

The cover consists of a robust grey side and a white, fine-meshed top. Both are predominantly made of polyester.

We really like the top cover of the Emma mattress. It's extremely soft and pleasant to lie on, and could very easily be used without bed linen.

In addition, it has open-pore knitting, which improves breathability.

The top cover can also be removed and machine-washed at 60 degrees. This is great for allergy-sufferers and hygienic concerns.

The Emma mattress has four side carrying handles. This makes transporting the mattress easier.

That said, you should be careful not to pull the handles too roughly. We had to carry our mattress up a steep staircase and one of the handles tore slightly.

Emma mattress handles

Emma original mattress firmness

Emma Original properties

Comfort and firmness

Emma 4 out of 10 soft mattress

Overall, we found the Emma Original mattress incredibly comfortable.

It is a soft mattress but it still offers sufficient support and stability.

We'd rate it at 4 out of 10 on the Sleep Hero firmness scale.

Our team members best described the feeling of lying on the Emma Original as "pleasantly soft". This is larger due to the combination of the two upper comfort layers.

Both Airgocell and memory foam are highly adaptable and relieve pressure well.

Since the Emma Original is more on the soft side, it is particularly comfortable when sleeping on your side.

This is because the mattress allows your body to sink in sufficiently in heavier body areas, like the shoulders and pelvis.

Yet, it still offers enough support for the lighter parts of your body.

This combination allows your spine to remain optimally aligned.

This also makes the Emma Original a great choice if you're looking for a mattress to help reduce back pain or an orthopaedic mattress.

That said, the Emma Original mattress may be too soft for heavier-weight sleepers (averaging 90kg and more) or for people who sleep purely on their back or stomach.

These sleeping positions require more hip support, which the Emma Original may not give.

If you fall into this latter category, then we'd highly recommend you make use of the risk-free trial period to see if the mattress works for you.

25% OFF EMMA ORIGINAL WITH CODE 'SPOOKY25'

Person sitting on Emma Original mattress

Sinkage of Emma Original mattress

Emma Original Sleeper

A very comfortable sleeping climate

The Emma Original mattress offers a comfortable sleeping climate.

Even though memory foam is generally warmer and retains more heat than other mattress materials, the Emma mattress manages to regulate temperature well.

This is primarily because the Airgocell layers and fine-meshed top cover noticeably reduce heat storage.

The unique combination of Airgocell foam and memory foam, then, works, perfectly to reduce the overall sleeping climate and results in a comfortable temperature.

We did not sweat during our test sleep - despite testing in 25-degree summer weather.

On the right, you'll see the results of our temperature tests.

Our tests showed that the mattress only retained heat exactly where the test sleeper lay.

The rest of the mattress remained temperature-neutral.

As soon as the sleeper moved, the previously-heated areas cooled down effectively due to the cooling properties of the mattress.

This results in an overall temperature-neutral sleeping climate.

If a cooler sleeping climate is important to you, then you may want to also consider innerspring mattresses, which offer great breathability.

Emma Original heat retention

Low motion transfer makes this mattress great for couples

The Emma Original has fairly low motion transfer and high point elasticity, which is great for couples.

The foam layers effectively absorb and dampen movements, ensuring that motion will not be carried across the mattress.

Instead, motion is absorbed so that others won't feel it.

This ensures that you won't wake up unnecessarily if your partner tosses or turns at night, resulting in restful sleep for both.

In order to really test the motion transfer, we've recorded movement with a measuring device. We recorded movements of a light-weight sleeper, a heavy-weight sleeper, and getting in and out of bed.

As you can see, the device hardly recorded any movement, which is testament to the good motion transfer capabilities of the mattress.

Sharing your bed with a partner? We suggest choosing a larger size mattress for a more comfortable sleep. While double beds are sufficient, we suggest that you consider the Emma king-size mattress as a good starting point. This size will ensure that both you and your partner have ample space to toss and turn.

Motion transfer of light sleeper on Emma mattress

Motion transfer of heavy sleeper on Emma mattress

Motion transfer getting in and out of bed

Emma Original mattress discount codes

Even though the Emma Original mattress is very well priced, you'll be pleased to hear that Emma UK regularly offers discounts, promotions, and sales.

Generally, discount codes can offer you anything from 10% to 50% off!

If you plan your purchases right, you can definitely save tons.

Don't worry, you don't have to browse the internet to find discount codes. We collect all of the best discounts for you on our discounts page.

Also check out our article on Emma mattress discount codes, which guides you on how to use discount and promotional codes, how much you can save, and more.

Delivery & customer service

The Emma Original mattress is delivered within 5-7 business days, rolled up and vacuum-sealed, anywhere in mainland UK.

It is delivered in a compact box that has been specifically designed to fit through any narrow passageway and up or down any stairwell. It can even be easily handled by one person.

After unpacking, the Emma Original mattress will slowly inflate until it returns to its original size.

You may notice a slight odour when you first unpack the mattress. This is usual for new mattresses, and the off-gassing is neither toxic nor harmful.

But, it can be a little uncomfortable. We recommended that you unpack your new mattress in a well-ventilated room and let it air out.

The smell should dissipate quickly, within a matter of hours or a few days.

The Emma mattress comes standard with a 200-day risk-free trial period, which will begin once the mattress has been delivered.

You can then try the Emma mattress for 200 days in the comfort of your own home.

It can take the body a few weeks to get used to a new mattress, so this trial period is great to ascertain if the mattress is really perfect for you.

If, after this period, you’re not convinced that the mattress is entirely right for you, you can simply return it free of charge.

All you need to do is contact Emma’s customer service, and they will organise and pay for the return shipment. You will receive a full refund.

We had a great experience with the Emma UK customer service, and all queries were answered politely and satisfactorily.

Your Emma Original mattress also comes with a 10-year guarantee.

25% OFF EMMA ORIGINAL WITH CODE 'SPOOKY25'

Emma Mattress Rolled Up
The Emma Original comes rolled up in compact box

Conclusion

The Emma Original is a high-quality mattress made up of three different high-density foam layers. We really like the combination of foams and cover.

Based on our experience, we would recommend the Emma mattress to light-weight and medium-weight people.

People who sleep on their side will also enjoy the Emma mattress.

In addition, the Emma mattress is also great for couples as the foam layers largely absorb movements. It is one of the best mattresses out there when it comes to motion transfer.

For heavier-weight people and those who sleep on their stomach or back, the Emma might be a little too soft in the hip and pelvic areas.

People who prefer a slightly firmer sleeping surface should make use of the risk-free trial period to see if the mattress is right for them.

Alternatively, try out the Emma One as a firmer mattress that is composed of the same materials as the Emma Original.

25% OFF EMMA ORIGINAL WITH CODE 'SPOOKY25'

Emma Original Person Sitting

Material
Material

High-quality materials

Comfort
Comfort

Extremely comfortable

New mattress smell
New mattress smell

Disappears quickly

Breathability
Breathability

Good temperature regulation

Motion transfer & support
Motion transfer & support

Fantastic support

Delivery & returns
Delivery & returns

Good service

Value for money
Value for money

Great value for money

Material
Material

High-quality materials

Comfort
Comfort

Extremely comfortable

New mattress smell
New mattress smell

Disappears quickly

Breathability
Breathability

Good temperature regulation

Motion transfer & support
Motion transfer & support

Fantastic support

Delivery & returns
Delivery & returns

Good service

Value for money
Value for money

Great value for money

Info & contact

Registered office: Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329 Frankfurt am Main, Germany

Customer service: To contact Emma UK directly for complaints, support, or queries, please e-mail them at support@emma-mattress.co.uk, visit their live online chat, or complete their online contact form.

Additional information

  • About the manufacturer

    Emma is a German start-up company first established in 2015.

    The idea behind the company was to make the mattress market as transparent and consumer-oriented as the market in the United States.

    According to its founder, Max Laarmann, consumers should not have to buy mattresses at extravagant prices from local stores.

    Instead, they should be able to buy a reasonably priced mattress online and benefit from a long and risk-free trial period.

    Today, the Emma mattress is one of the most popular online mattresses, selling all over Europe and in the UK.

    The brand has also expanded and now not only sells its original mattress but also hybrid mattresses, baby mattresses, and select accessories.

    All Emma mattresses sold in the UK are also manufactured in the UK

  • Other Emma mattresses

    In addition to the high-quality, softer Emma Original mattress, the Emma brand also offers three other premium mattresses:

    • The Emma Hybrid combines high-quality foams with springs to provide a unique feel.
    • The Emma One is a firm mattress made of the same materials as the Emma Original. 
    • The Emma Cot mattress has been specifically designed to support young sleepers up to the age of 6. 

    All Emma mattresses are made of high-quality materials and come with free delivery and returns and a 200-day risk-free trial period. 

  • Emma accessories

    In addition to the mattresses, Emma also offers other sleeping accessories:

    Emma memory foam pillow

    The Emma memory foam pillow is a high-quality pillow uniquely designed to fit all sleeping profiles.

    Made up of three layers of foam, it offers the ideal level of support for a good night's sleep.

    Individual layers are also removable, so you can mould a pillow that suits your needs and specifications.

    The Emma pillow is available in one standard size of 40 x 70 cm.

    Like will all Emma products, the Emma memory foam pillow also comes with a 200-day risk-free trial period.

    BUY EMMA MEMORY FOAM PILLOW

    Emma Original Memory Foam Pillow

    Layers of Emma Original Pillow

     

    Emma mattress protector

    The Emma mattress protector is waterproof, breathable, and antibacterial.

    It provides the ideal protection for your mattress, without affecting the comfort of your sleep.

    The Emma mattress protector is available in all standard Emma mattress sizes.

    BUY EMMA MATTRESS PROTECTOR

     
     

    Emma mattress protector

    Emma mattress protector inside

     

  • Available sizes

    All Emma Original mattresses are 25cm deep and come in the standard UK sizes.

    These include:

    STRUGGLING TO CHOOSE THE RIGHT SIZE? WE'LL HELP YOU

     

  • Covid-19 update

    We are living in unpredictable times, and businesses all over the UK are working hard to contain the spread of the Covid-19 coronavirus and to minimise its effects.

    Despite the daily changes, Emma strives to continue to offer its customers the best service.

    For a limited timeframe, Emma will be offering its customers:

    • A 200-day trial period instead of the standard 100-day trial period
    • 0% financing and coverage for the 200-day trial period
    • Free shipping, as always
    • No-contact delivery: Customers can request doorstep delivery and the company has put a No Signature Policy in place

    CLAIM YOUR 200-DAY TRIAL

     

Nancy K.

Yoga-loving nature fan (when the sun shines) with a knack for all things health & wellness. Strangely obsessed with tacos. 

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