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Your Sleep Matters!

Nectar Mattress

Nectar Mattress Review UK (2021)

Nicky

Last updated: 29.11.2021 8 Min.

The Nectar mattress is the latest must-have sleep product in the UK.

It comes with a unique "forever warranty" and a revolutionary 365-day trial period.

This is excellent news for you. 🥳

But is the actual mattress any good?

We tried it out and share everything you need to know in our full Nectar mattress review.

Check it out below. 👇

Top features of the Nectar mattress

Bestseller
Bestseller
Free Delivery & Returns
Free Delivery & Returns
365-Day Trial Period
365-Day Trial Period
Lifetime Guarantee
Lifetime Guarantee
Made In The UK
Made In The UK
  • Overview
  • Suitability
  • Composition
  • Firmness
  • Comfort
  • Temperature
  • Motion transfer
  • Cover
  • Sizes
  • Prices
  • Discounts
  • Delivery
  • Trial
  • Comparisons
  • Conclusion
  • Contact

Advantages

  • Designed to suit most body types and sleeping preferences.

  • A medium-firm mattress with excellent support.

  • Has an adaptive cooling cover for a temperature-neutral sleep.

  • Made of high-density, high-quality foams.

  • Low motion transfer makes it great for couples.

  • Free delivery & free returns.

  • Industry-leading 365-night sleep trial.

  • Revolutionary Nectar "forever warranty".

  • Carbon-neutral company.

Disadvantages

  • Has no carrying handles and can be difficult to grip and move around.

  • Not ideal for restless sleepers.

What makes the Nectar special?

  • Industry-leading 365-day risk-free trial period.

  • Revolutionary lifetime guarantee.

  • One of the most comfortable mattresses we've ever tested.

Who is the Nectar mattress most suitable for?

The Nectar is one of the most comfortable mattresses we've ever slept on. 😴

That's saying a lot!

Nectar Sleep is actually owned by the same company that produces the more premium DreamCloud Luxury Hybrid mattress.

With the Nectar, it's almost as if you're getting the premium product for a much better price!

Of course, there are significant differences between the DreamCloud and Nectar mattresses. The DreamCloud is a hybrid mattress and combines foams and pocket springs.
If you like hybrids, you could also check out the brand-new Nectar Hybrid mattress.

Even though the Nectar is an excellent mattress for a wide variety of sleepers, it won't be the best choice for all.

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Nectar mattress foams
The Nectar is a high-quality foam mattress

The Nectar mattress is most suitable for:

  • Average-weight sleepers in any sleeping position.
  • Heavier-weight side sleepers.
  • Couples (the mattress has very low motion transfer).

The Nectar mattress is less suitable for:

  • Heavier-weight stomach and back sleepers.
  • Lighter-weight people and children.
  • The elderly or people with physical disabilities (it's challenging to move as it doesn't have side handles).

We deep-dive into all these points further down. 👇

But, first, let's look at the composition of the Nectar mattress.

Nectar mattress composition

The Nectar is an all-foam mattress comprised of three high-density foam layers.

The Nectar mattress layers are:

  • Quilted cooling cover
  • Dynamic support layer
  • A pressure-relieving memory foam layer
  • 7-zone supportive base

All foams used in the Nectar mattress are Certipur-certified.

This means that they are free from any toxins or harmful chemicals. 🧪

We look at all Nectar mattress UK certifications in more detail in the FAQ section of this article.

We'll expand upon the cooling cover further down.

For now, let's take an in-depth look at the Nectar mattress foam layers. 🧐

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Nectar mattress foam layers

Nectar mattress foam layers

1. Dynamic support layer (4 cm / 1.6 inches)

The top layer of the Nectar mattress is made of polyfoam.

Previous versions of the mattress had a "smart gel memory foam layer" as the top comfort layer. 👩‍🔬

The dynamic support foam was a transitional layer underneath.

In the UK, the polyfoam layer is at the very top.

This not only changes the way the mattress feels but also helps regulate body temperature better. 👍

2. Pressure-relieving memory foam (5 cm / 2 inches)

The second layer is made of high-quality memory foam.

Memory foam is known for its body-contouring comfort and ability to relieve pressure points.

This layer gives the mattress excellent orthopaedic properties and extra comfort.

Nectar mattress foam layers

3. 7-zone supportive cold foam base layer (16 cm / 6.3 inches)

The cold foam base layer provides support and stability.

It is divided into seven comfort zones.

These are designed to give your body the proper support exactly where it needs it most to keep your spine in a healthy alignment. 🦴

How exactly does this work?

The contour zones allow the foams to:

  • Compress more in some areas (like the hips and shoulder zones, where you need more sinkage), and
  • compress less in others (like the head and feet, where you need more lift).

Healthy spinal alignment prevents back and shoulder pains. 👌

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Foams layers of Nectar mattress
The three foam layers work together optimally

Nectar mattress firmness

The Nectar is often described as a medium-firm mattress.

But, we'd certainly rank it on the firmer end of the scale. 🧱

We've rated it at 7 out of 10 on the Sleep Hero firmness scale, where 1 is the softest and 10 is the firmest.

Nectar mattress firmness

The firmer feel is due to the top polyfoam layer.

This will give you more of that "lying on top of the mattress" sensation than that "lying in a mattress" feel that's common with memory foam mattresses.

You'll get some sinkage from the middle layer of memory foam, but this won't be as pronounced as with other memory foam mattresses. 🥳

This also explains why the Nectar mattress feels more similar to hybrid mattresses, like the Simba Hybrid, than to other memory foam mattresses like the Emma Original or Eve Original.

Nectar mattress firmness

Measuring sinkage depths

To give you a comprehensive Nectar mattress review, we wanted to rely on a bit of maths to help better explain the firmness and feel of the Nectar. 🧮

So we measured how deeply we sank into the foams in various positions.

By measuring sinkage, you can estimate how supportive the mattress will be for different sleepers.

It also gives a good indication of overall firmness.

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Nectar mattress sinkage test

We used two test sleepers for our Nectar mattress review and measured their sinkage depths in various positions.

We always measure at the same place:

  • If sleeping on the stomach, we measure at the stomach.
  • If sleeping on the side or back, we measure at the shoulders and hips.

This ensures fair & accurate results. 👩‍⚖️

Here are our findings:

Person A (1.75 m / 54 kg) Person B (1.78 m / 70 kg)
Sleeping on the back 4 cm (1.5 inches) 5 cm (1.9 inches)
Sleeping on the side 5 cm (1.9 inches) 5 cm (1.9 inches)
Sleeping on the stomach 4 cm (1.5 inches) 5 cm (1.9 inches)

As you can see, sinkage depths for different sleeping positions and body weights are very similar.

The values are standard for firmer mattresses.

They also affirm the overall stability & support of the mattress.

Neither of our test sleepers sank in too deeply. 👌

This means that the Nectar mattress can offer the right amount of support for average-weight sleepers, regardless of sleeping position.

Sinkage on Nectar mattress with ruler

Sinkage for side sleepers

You'll also notice that sinkage in the side position is a little more pronounced.

This suggests that even the lighter sleeper can sink in more deeply when sleeping on the side. 👩

The extra sinkage allows the hips and shoulders to drop down further and helps with optimal spinal alignment.

Despite the firm feel, the mattress offers enough sinkage to feel great, no matter your sleeping position.

Side sleeper on Nectar mattress

Sinkage for back and front sleepers

It's interesting to note, though, that side sinkage depths were the same for both sleepers, but back and stomach sinkage depths increased with larger builds.

This is indicative of the fact that sinkage is likely to further increase as the weight of the sleeper increases. ⚖️

Heavier-weight back or stomach sleepers may find the Nectar mattress too soft.

It also won't be able to support them as well.

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Average edge support

Edge support refers to the amount of support a mattress gives at the very edge. 🧗‍♂️

Ideally, support will be equal across the entire mattress.

But this is not always the case - especially with memory foam mattresses.

Edge support with the Nectar mattress is average. 🏔

You won't get the feeling that you're sliding off the edge of the bed, but it won't give you as much edge support as a pocket sprung mattress or premium foam mattresses with extra reinforcements.

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Nectar mattress edge support

Average edge support isn't the worst thing in the world.

But, it can affect your purchasing decision.

This is especially true if you're sharing your bed with a partner - or if you often need a moment to sit on the side of your bed before getting up to start the day. ☕️

If you're sharing your bed, you won't be able to rely on the entire length and width of the mattress.

This is why couples should buy a larger mattress, like the king Nectar mattress. 👑

A larger size will ensure that both you and your partner will have enough space to move comfortably.

If great edge support is non-negotiable, we'd recommend looking at pocket sprung or hybrid mattresses like the Otty Hybrid.

Nectar mattress edge support with person sitting

What does sleeping on the Nectar mattress feel like?

The Nectar mattress is one of the most comfortable mattresses we've tried.

It's the Goldilocks of mattresses. 👩

Not too firm, not too soft, but just right.

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Nectar memory foam mattress
The Goldilocks of mattresses

The Nectar mattress offers exceptional support to average-weight sleepers in any position.

It also offers good support for lighter-weight and average-weight stomach and back sleepers.

Is the Nectar mattress good for side sleepers?

We found the Nectar mattress most comfortable when sleeping on the side.

This may seem surprising for a firmer mattress. 😲

But the Nectar manages to introduce complementary layers:

  • It has a firm foundation that ensures your body is well supported.
  • It has softer upper layers that ensure your body can sink in where required.

This makes the Nectar mattress a perfect choice for side sleepers. 😃

Why?

Let's explore.

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Nectar mattress spinal alignmnet
The Nectar mattress ensures optimal spinal alignment

The heavier parts of your body, like the hips and shoulders, can sink into the softer foams.

But the lighter parts of your body, which exert less pressure on the mattress, will remain well supported.

This fine balance of sinkage and support ensures optimal spinal alignment.

Spinal alignment is vital in every sleeping position.

But this is even more so for side sleepers - primarily because it's more challenging to achieve. 🤯

A mattress that's too soft or too firm won't allow for spinal alignment.

This can result in severe lower back pain.

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Side sleeper on Nectar with pillow

Is the Nectar mattress good for orthopaedic concerns?

The Nectar is a memory foam mattress.

It offers the typical memory effect - and even to a greater degree than some competitive brands!

What is the memory effect?

When pressure is applied to the foam, it will form an indent and stay in position for a short period before returning to its original shape.

This memory imprint gives a memory foam mattress its usual body-hugging comfort.

Take a look at the memory effect demonstrated in the images below:

Nectar memory foam layer

Hand on memory foam of Nectar

Memory imprint on Nectar mattress

This memory effect also makes memory foam mattresses an excellent orthopaedic choice.

Why?

Because the foam moulds so perfectly to your body, it provides good pressure relief and allows your muscles to relax.

This will help relieve aches and pains.

The Nectar isn't as soft or body-hugging as other memory foam mattresses (which is also why you can enjoy more firmness and why it's more suitable for restless sleepers). However, it still offers enough of that contouring feel to aid its orthopaedic properties.

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Good support for average & larger builds

We'd recommend the Nectar to people of average weight and size (under 90 kg / 198 lbs) who prefer a firmer mattress.

The mattress is also suited to heavier-weight sleepers - the Nectar can support over 290 kg (639 lbs)!

It can support heavier-weight side sleepers very well, who will sink in deeply enough for optimal spinal alignment.

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Nectar mattress firmess

But, heavier weight stomach and back sleepers may find that the mattress doesn't support them well enough.

Despite its firm foundation, this is still a memory foam mattress, after all.

The foams are designed to be soft and supportive.

In addition, memory foam tends to heat up during the night and become softer.

This means that support may decrease throughout the night as the foams become softer. 😕

Pocket sprung and hybrid mattresses generally offer better support than all-foam mattresses.

The Eve Premium Hybrid is a suitable alternative. 👌

This mattress combines foams with pocket springs, so it's able to offer more support than an all-foam mattress.

Mattress firmness

Too firm for lighter-weight sleepers?

On the flip side, very light-weight sleepers may find the Nectar mattress a little too firm.

We also wouldn't recommend the Nectar for children. 🧒

Lighter-weight sleepers may not be heavy enough to sink into the foams sufficiently.

This can result in that uncomfortable "sleeping on a table" sensation and result in back pains.

However, according to customer reviews, a good mattress topper can quickly fix this problem and offer a softer upper layer.

Mattress topper recommendations:

Good temperature regulation

Memory foam tends to retain more heat than other types of foam. 🥵

Temperature regulation scale

Memory foam mattresses often feel hotter and clammier than standard foam mattresses.

But the top layer of the Nectar is designed to be more breathable and allow for better temperature regulation. ❄️

Combining this breathable memory foam with the adaptive cooling cover provides non-stop airflow.

Continuous airflow moves heat and moisture away from the body. 💨

This provides for a cooler and more comfortable sleep.

We didn't feel too hot or sweaty while sleeping on the mattress for our Nectar review.

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Nectar mattress cover
The adaptive cooling cover allows for increased airflow

Not ideal for heavy sweaters

But:

We tested the mattress in winter, and we slept warmer than on a pocket sprung mattress.

If you feel hot quickly or sweat a lot, then a pocket sprung mattress may be a better choice for you.

These are generally much cooler. 🧊

A hybrid mattress, which combines foam with springs, is also a good choice.

Our favourite hybrid is the Simba mattress.

If you prefer all-foam mattresses, we'd suggest making use of Nectar's trial period to see if it's cool enough for you.

Luckily, Nectar gives you a full 365 days to try out the mattress!

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A good mattress for couples

When deciding on whether a mattress is good for couples, we look at motion transfer and edge support.

We've already looked at edge support above, which refers to the support at the side of the mattress.

But what is motion transfer?

In essence, motion transfer refers to the transfer of movement through a mattress. 🎾

A mattress with low motion transfer doesn't allow movement to be carried through.

This means it's improbable that you'll feel your partner toss and turn at night or wake up if they come to bed later than you.

The Nectar has low motion transfer, which is excellent for couples. 👩‍❤️‍👨

We didn't feel our partner come to bed after us at all.

Motion transfer
Sleeping is a breeze on a mattress with low motion transfer

But:

We occasionally felt our partner move on the bed during the night. 🤔

This wasn't the case with the Emma Original mattress.

It may be due to the upper support layer of the mattress.

But, the movements weren't severe enough to be uncomfortable.

We'd still recommend that couples choose a larger mattress size for optimal comfort, especially considering the lower edge support. 👌

Double mattresses may be the standard, but we'd recommend investing in a king-size bed or larger.

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Nectar mattress cover

The Nectar mattress features an elegantly designed cover in neutral colours.

  • A white quilted moisture-wicking top cover (made of a Tencel cotton mix) with adaptive cooling that draws heat away from your body and allows for breathability and optimal airflow.
  • A grey meshed side cover that supports air circulation.
  • A non-slip positioning base layer that ensures your mattress remains in place.

We loved the quilted top cover - it's soft, thick, and luxurious. ✨

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Nectar mattress cover
The quilted top cover feels thick and luxurious

No side handles

Unfortunately, the Nectar mattress cover doesn't have any side handles. 😔

This makes the mattress a little more challenging to move around.

We also struggled a bit while changing our sheets, as we couldn't grab the mattress to lift it out of our bed frame.

A cover with side handles makes turning or carrying the mattress easier, which is very convenient.

Most bed-in-a-box mattresses, like the Simba Hybrid or Eve Premium Hybrid, have side handles.

Nectar memory foam mattress
The Nectar mattress doesn't have any side handles

Do not machine-wash the cover

While the mattress cover is removable, Nectar UK does not recommend machine-washing it. 🧺

This is because it is made of Tencel fibres, which are very delicate and may be damaged while washing.

We took off the cover to look at the foams, but it was pretty tricky to put it back on again.

So, we wouldn't recommend removing the cover.

The mattress is hypoallergenic, though, and unlikely to cause an allergic reaction.

Do not wash the Nectar mattress cover

You can spot-wash the cover if need be. 🧼

Nectar Sleep recommends using a mattress protector to expand your mattress's lifespan and protect it from dirt, stains, and accidental spills.

The Nectar mattress protector fits perfectly.

It's also reasonably priced.👇

Nectar mattress sizes

The Nectar Mattress UK is available in all the standard UK sizes. 🇬🇧

These include:

  • Nectar mattress single: 90 x 190 cm (3' x 6'3")
  • Nectar mattress small double: 120 x 190 cm (4' x 6'3")
  • Nectar mattress double: 135 x 190 cm (4'6" x 6'3")
  • Nectar mattress king-size: 150 x 200 cm (5’ x 6’6”)
  • Nectar mattress super-king-size: 180 x 200 cm (6’ x 6’6”)

We'd recommend single and small double sizes for children or single adults.

Couples should opt for the Nectar mattress double size or larger.

UK mattress sizes

Nectar mattress depth

The Nectar mattress has a height of 25 cm (10 inches).

This is standard for bed-in-a-box mattresses, though you'll often find much thinner mattresses on the market.

No science says thicker mattresses are better, but, in our experience, they give you more of that luxurious feel.

They also look better on your bed frame. 🙃

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Depth of the Nectar mattress
The Nectar mattress has a depth of 25 cm

Nectar mattress weight limit

The Nectar mattress features high-density foams.

This is a good indicator of the mattress's overall quality, durability, and lifespan.

It is one of the most durable beds on the market and can support over 290 kg (639 lbs). 🏋️‍♂️

This is also why Nectar can offer you a lifetime guarantee!

You can expect your mattress to last for a very long time.

Nectar mattress weight limit

Nectar mattress prices

The Nectar mattress UK is a very competitively priced product. 👌

It is similar in price to the Emma Original and the Eve Original, two comparable memory foam mattresses.

(Note: prices listed below are standard prices excluding any current coupons & discounts)

Single
£ 569
Small Double
£ 739
Double
£ 749
King
£ 819
Super King
£ 929

Nectar mattress discount codes

Nectar is a premium mattress that offers very competitive pricing.

But, the brand also offers regular discounts, promotions, and sales.

Discount codes can get you anything from 10% to 50% off. 🎉

Don't worry; you don't have to browse the internet to find the best Nectar mattress discount codes.

We collect all the best discounts for you on our discounts page.

Any current discounts will also be displayed throughout this article.

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Nectar mattress NHS discount

Nectar Sleep offers an NHS discount.

This is available to a wide variety of UK essential workers, including:

  • Registered health workers
  • Emergency personnel
  • Police and security services

Details of the discounts change regularly.

Please visit NHS Discounts for more information.

Nectar mattress with pillows
Buying a Nectar bundle helps you save

Save more with bundle purchases

While you can purchase the Nectar as a stand-alone mattress, the company also offers fantastic bundle deals that can save you over £500. 💵

These deals bundle together the:

  • Nectar memory foam or Nectar hybrid mattress
  • Mattress protector
  • Bedding set (which includes a duvet cover, fitted sheet, and two pillowcases)
  • Two pillows
  • One of the Nectar bed frames*

* Bed frames only included in the Premium, Luxury, and Ottoman Bundles.

Here is a summary of the Nectar bundle deals.👇

Nectar mattress UK delivery conditions

The Nectar mattress is delivered free of charge within two business days.

Currently, Nectar Sleep only delivers within mainland UK. 🇬🇧

Like other bed-in-a-box mattresses, the Nectar is delivered rolled up and compressed in a compact box.

Nectar usually offers a two-person delivery service at an extra cost, where your mattress is delivered to your room of choice.

This service is suspended due to the Covid-19 pandemic. 🦠

Couriers are now only able to deliver to the front door of your house or building.

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Nectar bed-in-box mattress
The Nectar mattress is delivered rolled up and compressed in a box

The Nectar isn't overly heavy though, and one person can easily carry the box.

The weight of the Nectar mattress in its box:

  • Single: 22 kg (49 lbs)
  • Small double: 31 kg (70 lbs)
  • Double: 31 kg (70 lbs)
  • King: 36 kg (80 lbs)
  • Super king: 43 kg (94 lbs)

If you struggle with heavier weights, have a physical disability, or are elderly, it may be worth asking a friend or family member for help when receiving your Nectar mattress.

Cutting open the vacuum seal of the Nectar mattress
You'll get a nifty cutter to help you remove the vacuum seal

How do you unpack the Nectar mattress?

Unpacking the Nectar mattress is easy:

  • Remove the rolled-up and vacuum-sealed mattress from the box.
  • Unfold it.
  • Cut open the plastic wrapping with the handy cutter provided in the box.

You may notice a slight odour when you first unwrap the mattress.

We didn't experience this, but it is common with memory foam mattresses.

This is called off-gassing, but it is neither toxic nor harmful.

The smell will dissipate quickly, though we'd recommend unpacking your new mattress in a well-ventilated room. 🏡

Once you've removed the plastic wrapping, your mattress will expand to its correct size.

Our mattress took about half an hour to inflate, but it can take up to 4 - 6 hours to expand fully. ⏰

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Nectar plastic cutter

Folding out the Nectar mattress

Old mattress removal

Nectar can also remove your old mattress for a small fee.

This saves you the trouble of having to dispose of it. 🗑

Mattress removal does not take place at the same time as new mattress delivery.

This is because Nectar relies on its removal partner, AnyJunk, to arrange for and collect your old mattress.

Worn mattresses are recycled. ♻️

Mattresses in good enough condition are donated to the British Heart Foundation.

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Old mattress removal service

Nectar mattress 365-day trial period

Most online mattress manufacturers offer a risk-free trial period.

This gives you the chance to test the mattress in the comfort of your own home.

As an industry leader, Nectar Sleep provides a revolutionary 365-night home trial period. 😲

That's one full year to try the mattress.

This 365-day trial period is considerably longer than the industry standard.

Many competitive brands, such as Eve or Simba, offer 100-day or 200-day trial periods.

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If at any point you feel the mattress isn't entirely suitable for you, you can return it for a full refund. 💰

We recommend you try your mattress for at least three weeks before deciding.

After all, it may take your body some time to get used to the feel of the new mattress.

Nectar mattress trial period

Nectar mattress returns

Returning the Nectar mattress is hassle-free.

Returns are free, and Nectar arranges the entire process.

All you need to do is contact customer service via phone, e-mail, or online chat, and they'll walk you through the return process. ☎️

We list all the Nectar mattress contact details at the end of this article.

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Nectar mattress and pillows
If you're not satisfied with your purchase, you can return the Nectar mattress for a full refund

Nectar mattress comparisons

You may be more familiar with a different mattress and would like to find out how the Nectar mattress compares.

The following mattress comparisons may be helpful.

Which is better, the Nectar or the Emma mattress?

Both the Nectar mattress and the Emma Original mattress are high-quality memory foam mattresses.

In our experience, though, the Emma Original is quite a bit softer than the Nectar mattress.

This makes it more suitable for lighter-weight side sleepers and those who prefer a softer feel.

The Emma Original also has side carrying handles.

This makes it ideal for the elderly or those with a bad back who need assistance in turning the mattress.

READ EMMA ORIGINAL REVIEW

Emma Original
The Emma Original is a softer memory foam mattress

Which is better, the Nectar or the Simba mattress?

The Nectar mattress and the Simba Hybrid are two very different mattresses.

While the Nectar is an all-foam mattress, the Simba mattress is a hybrid.

It combines quality foam with pocket springs.

This enhances its support and breathability.

We would recommend the Simba Hybrid to heavier sweaters and restless sleepers.

READ SIMBA REVIEW

Simba mattress
The Simba is a quality hybrid mattress

Should you buy the Nectar mattress?

The Nectar is one of the most comfortable mattresses we have ever slept on.

It's a high-quality, medium-firm mattress that offers exceptional comfort and support. 🏆

We can recommend the Nectar mattress as a best-buy option for:

  • Average-weight sleepers with any sleeping position preference.
  • Heavier-weight side sleepers.
  • Couples.

We would not recommend the Nectar mattress for:

  • Heavier-weight back and stomach sleepers.
  • Very light-weight sleepers or young children.
  • The elderly or those with physical disabilities.

But if you're not sure, there's no need to worry.

Nectar Sleep offers an unparalleled 365-day risk-free trial period, giving you plenty of time to try the mattress for yourself 🗓

But with a very low return rate - 3% vs the industry standard at well above 10% - you're likely to fall in love with your Nectar mattress and enjoy the best night's sleep of your life, night after night.

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Material
Material

High-quality & high-density foams

Comfort
Comfort

Exceptionally comfortable

Off-gassing
Off-gassing

Faint smell that disappeared quickly

Breathability
Breathability

Warmer feel but good temperature regulation

Motion transfer & support
Motion transfer & support

Low motion transfer and great support

Delivery & returns
Delivery & returns

Excellent service

Value for money
Value for money

Great value for money

Material
Material

High-quality & high-density foams

Comfort
Comfort

Exceptionally comfortable

Off-gassing
Off-gassing

Faint smell that disappeared quickly

Breathability
Breathability

Warmer feel but good temperature regulation

Motion transfer & support
Motion transfer & support

Low motion transfer and great support

Delivery & returns
Delivery & returns

Excellent service

Value for money
Value for money

Great value for money

Contact Nectar Sleep UK

Customer service: To contact Nectar Sleep UK directly for complaints, support, or queries, please e-mail them at hello@nectarsleep.co.uk, call them on 0808 501 5373, or visit their live online chat. Nectar Support is available seven days a week from 9 am - 5:30 pm.

Registered office: Nectar Sleep, 100 Avebury Boulevard, Milton Keynes MK9 1FH

Frequently asked questions

  • Where are Nectar mattresses made?


    As a global company, Nectar mattresses use components sourced from different countries.

    However, all mattresses sold in the UK are manufactured in the UK

  • Has the Nectar mattress won any awards?


    The Nectar mattress has already amassed a fair number of awards and accolades.

    It's been recommended, among others, by:

    • Good Housekeeping Institute
    • The Independent
    • Real Homes
    • Expert Reviews
    • Ideal Home

    The Nectar brand is much more established in the USA. 🇺🇸

    There, institutions and press such as USA Today, Sleep Foundation, Slumber Search, Tuck Award, and Mattress Advisor have voted it the best mattress, best memory foam mattress, best bed-in-a-box mattress, or best mattress value-for-money mattress multiple times.

    The Nectar mattress also has a 4.4 rating and thousands of reviews on Trustpilot

    Nectar Awards

    Nectar mattress Which? test results

    The Nectar mattress has been recommended as a Which? "very good mattress" with a total test score of 69%.

    The mattress scored very well in terms of:

    • Support
    • Breathability
    • Motion isolation
    • Durability

    It lost points for the lack of side handles and the resultant difficulty in rotating the mattress.

  • What are the Nectar mattress UK certifications?


    Nectar Sleep puts sustainability first.

    It's one of the most durable and environmentally-friendly mattresses on the market. 🌱

    Nectar is also the UK's first 100% climate-neutral bed-in-a-box mattress.

    Environmentally-friendly materials

    The foams used in the UK Nectar mattress are Certipur-certified.

    This certifies that the foams do not contain harmful chemicals or gasses

    The mattresses are also free from ozone depleters, heavy metals, formaldehyde, phthalates, and volatile organic compounds.

    Nectar mattresses are fire retardant and comply with the UK fire regulation BS 7177 code. 🔥

    Finally, Nectar also uses FSC-approved packaging.

    They only use forest products from well-managed forests and/or verified and recycled sources.

    Climate-neutral manufacturing

    All Nectar products are manufactured in climate-neutral facilities.

    They work with a leading green solutions organisation, ClimatePartner, to calculate their manufacturing carbon footprint and continually reduce this and offset the rest. 💦

    To date, they've offset over 3.8 million kg of CO2 by supporting the Forest Protection Project in Santa Maria, Brazil.

    Re-using and recycling

    To keep waste to a minimum, Nectar UK donates any old or returned mattresses to the British Heart Foundation.

    If mattresses aren't in a good enough condition for donation, they're recycled instead. 

    Nectar relies on AnyJunk as its removal partner. ♻️

    AnyJunk ensures that 96% of items collected are recycled and don't end up in a landfill. 

  • What is the Nectar mattress lifetime guarantee?


    Nectar mattresses come with a "forever warranty", meaning that your product is guaranteed for as long as you own it

    The company believes that more attention should be paid to long-term quality, and they have specifically designed the Nectar mattress to outlast heavy long-term use.

    Nectar's "forever warranty" is a unique feature. 🥰

    Most industry-standard warranty periods run from 5 to 10 years.

    Emma or Simba, both comparable mattress companies, for example, offer a 10-year guarantee.

    Any damages from everyday use or impressions of 4 cm (1.5 inches) or more are covered.

    Note, though, that the following are excluded:

    • Any mattress or mattress cover subject to misuse, neglect, accident or used in violation of instructions, including instructions to place the mattress on a proper bed frame.
    • An average increase in softness of the pressure-relieving material, which does not affect the pressure-relieving qualities of the mattress.
    • Comfort preference.
    • Defects caused by physical abuse or damage to the structure and/or cover material, including, but not limited to, burns, cuts, tears, liquid damage, or stains.
    • Mattresses or mattress covers sold as reconditioned, used, returned, previously owned, or any other similar wording indicating that the mattress or mattress cover is not new or of first quality or has previously been purchased or used by another consumer.

    To return your mattress, contact Nectar directly via telephone, e-mail, or chatbot to get the process started, and they'll replace your old mattress.

    Important: The mattress or cover will be replaced within the first 10 years. After 10 years, only the affected part will be repaired or replaced. The customer may also have to cover transport costs. 
  • What bed frame should you choose for your Nectar mattress?


    You can place your Nectar mattress on any bed frame, including platform beds, divans, and adjustable frames.

    Nectar recommends that you do not put your mattress on the floor.

    Pay attention to the distance between slats

    We rarely recommend slatted bases for memory foam mattresses.

    This is because slatted bases have gaps between the actual slats, and memory foam mattresses like the Nectar conform to this shape.

    This leads to bumps and lumps in the long term. 

    But, you can use slatted bases if the slats aren't too far apart. 

    A maximum distance of 5 cm between slats is optimal.

    We wouldn't recommend deep frames

    We'd also recommend not choosing a frame that's too deep.

    Since the Nectar mattress doesn't have side handles, it's difficult to grip. 

    If your frame is too deep, it'll be even more difficult to grab hold of the mattress.

    That's the reason we had difficulty changing the sheets. 

    Nectar bed frames

    In addition to the mattress and sleep accessories, Nectar also offers a few bed frames.

    The options include:

    • The classic Nectar platform bed frame.
    • The luxury Nectar bed frame with headboard.
    • The ottoman bed frame with storage facilities.
    • A very nifty sofa bed.

    The Nectar bed frames go perfectly with your Nectar mattress.

    Even better, opt for a bundle purchase, where you'll get a bed frame with your mattress.

    Our favourite is the Nectar platform bed frame.

  • Does Nectar offer any mattress accessories?


    While the Nectar memory foam mattress is the star of the Nectar Sleep brand, they also offer many other sleep accessories.

    Within the Nectar brand, you'll find:

    • Mattress protectors
    • Pillows
    • Bedding
    • Duvets & weighted blankets
    • Bed frames

    If you're investing in a new mattress, it may be worth considering other accessories as well. 🛏

    Don't forget that you can also get a combination of these through the bundle purchases (see above).

    Below, you'll find an overview of some of our favourite Nectar sleep products and accessories.👇

    Nectar Premium Pillow

    The Nectar Premium Pillow is a high-quality memory foam pillow with a quilted outer shell for superior comfort.

    It also features Tencel cooling fabric and a breathable mesh border for excellent ventilation.

    The Nectar Premium Pillow comes with free shipping and a 2-year warranty.

    BUY NECTAR PILLOW

    Nectar Premium Pillow

    Nectar Premium Pillow firmness

     

    Nectar Whole Night's Sleep Pillow

    Nectar's 'Whole Night's Sleep' pillow is an adjustable pillow that can be customised to suit your sleeping preferences.

    It combines an adjustable gel-infused memory foam core with a soft, breathable cover.

    BUY ADJUSTABLE PILLOW

    Nectar adjustable pillow

    Nectar adjustable pillow layers

     

    Nectar duvet

    The Nectar duvet is a 10.5 tog all-season duvet that's perfectly temperature-controlled.

    The duvet features Smartfil fibres, blended with 20% modal (derived from natural wood pulp), to wick away moisture.

    It is exceptionally breathable.

    The Nectar duvet is machine-washable at 60℃. 🛀

    BUY NECTAR DUVET

    Nectar duvet

    Nectar duvet close-up

     

    Nectar weighted blanket

    The Nectar Natural Weighted Blanket is a 5kg all-natural organic cotton weighted blanket.

    It's been designed to help ease stress and anxiety.

    It comes with free shipping.

    BUY NECTAR WGT BLANKET

    Nectar weighted blanket

    Nectar weighted blanket

  • Can you tell me more about Nectar Sleep?


    Nectar is a start-up company first established in the USA in 2016.

    The company launched in the UK in 2018.

    Nectar Sleep aims to showcase the most comfortable mattress - at the most affordable price.

    By only selling online and cutting out all middlemen, Nectar can keep its prices competitive

    The company uses high-quality materials and puts comfort at the heart of its design and manufacturing.

    Nectar also focuses on sustainability.

    They manufacture their products in climate-neutral facilities and are certified to be free from harmful chemicals.

    They also try to eliminate waste by donating any old or returned mattresses to charities. 

    Nectar Sleep also offers a wide range of bedding, bed frames, and bedroom furniture.

  • What payment options does Nectar offer?


    You can buy your Nectar mattress through any of the following means:

    • Debit/credit card
    • Stripe
    • PayPal
    • Amazing Pay
    • SplitIt (a leading 0% monthly financing instalment plan service)

    To make use of financing means, select the relevant option upon checkout.

  • Can I buy the Nectar mattress on Amazon?


    Nectar products are not currently available on Amazon in the UK.

    We would recommend buying directly from Nectar.

    It's easy, and you're guaranteed to get the best price - we always have the best discount codes on Sleep Hero. 

    Buying directly also means that you'll have access to Nectar's customer support if you need it.

  • How long do Nectar mattresses last?


    The Nectar mattress is designed to last you at least a decade - but it does come with a lifetime warranty.

    We'd recommend replacing your mattress every 10 or so years to ensure optimal support.

Nicky

My mum calls me "bear" because I like to sleep so much. I never knew that, one day, that would be a very useful skill. Can you tell that I've found my calling? 

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