Dreams Beds UK

Dreams Beds Review (2022)

Written by Holly

Last updated: 31.07.2022

6 Min.

Dreams are one of the biggest sleep retailers in the UK. 🔥

With over 40 years of experience, you’d think Dreams knows a thing or two about selling beds.

But are Dreams beds really any good? Or have they just got lucky?

Find out everything you need to know about Dreams beds UK! 👇

Dreams Beds

SHOP DREAMS

Advantages:

  • UK-made products
  • Excellent customer service ratings
  • 40-night sleep trial
  • Recycle old mattresses
  • Free delivery to your room of choice
  • Assembly options for most products
  • Price promise - you’ll be refunded the difference if you find the item cheaper
  • Supporting brick-and-mortar stores keeps high streets open

Disadvantages

  • Sleep trial is exchange only
  • Only 1-year guarantee on mattresses
  • Delivery can take 2 weeks or longer

What makes Dreams beds special?

🇬🇧 UK-made products

💰 Affordable and high-end options

👍 Fantastic customer service

Our favourites from the Dreams Beds Workshop:

Great For Couples

Dreams Grayson Combination Pillow Top Mattress

The Grayson Combination Pillow Top mattress joins supportive pocket springs with a sumptuous layer of comfort.

The Grayson Combination Pillow Top mattress is made with a layer of memory foam for a premium feel. 

The Grayson Combination Pillow Top mattress is our favourite pillow top choice.

grayson combination mattress

We love the layered design of this mattress, which combines supportive pocket springs with extra layers of comfort. 🌀

The higher spring count makes this one of the most supportive options in the Dreams workshop. 

The pocket springs will encourage low motion transfer, ideal for couples and restless sleepers.

The pillow top layer adds some extra pressure-relieving comfort, making it an excellent side-sleeper choice

BUY GRAYSON MATTRESS£ 599

  Grayson Combination Pillow Top Mattress
Composition: Pocket springs with memory foam pillow top
Firmness level: Medium
Height: 25 cm (9.8 inches)
Trial period: 40 nights
Guarantee: 1 year
What makes this mattress special? The memory foam pillow top adds a layer of comfort ideal for side sleepers. 

Dreams Johnstone Combination Mattress

The Johnstone Combination mattress is made with pocket springs and memory foam for a combination of support and comfort.

This hybrid mattress by Dreams offers great support for side sleepers.

The Dreams Johnstone Combination mattress is a top choice for side sleepers.

johnstone combination mattress composition

The hybrid design of this mattress makes the perfect recipe for a comfortable and supportive bed. 🛌

The pocket spring layer provides individual support across the entire mattress.

The premium foam and zoned foam layers support pressure points, such as the hips and shoulders. 

The medium-firm feel of the mattress will help keep the spine aligned, whilst allowing for enough give to support the body's natural shape

BUY JOHNSTONE MATTRESS£ 499

  Dreams Johnstone Combination Mattress
Composition: Pocket springs, comfort foam, memory foam
Firmness level: Medium
Height: 26 cm (10.2 inches)
Trial period: 40 nights 
Guarantee: 1 year
What makes this mattress special?  We love the 5-zoned supportive foam designed specifically for side sleepers. 

Dreams 1000 Pocket Spring Mattress

The Dreams 1000 Pocket Spring mattress is a unique pocket sprung bed-in-a-box mattress.

The Dreams 1000 Pocket Spring Mattress has a firmer feel, ideal for stomach and back sleepers.

 

The Dreams 1000 Pocket Spring mattress is our top pocket sprung mattress choice for loft rooms - or otherwise more difficult-to-access spots.
Dreams 1000 pocket spring mattress

As a bed-in-a-box, this mattress is perfect for those who may struggle to get a regular mattress into the room. 

The combination of pocket springs and responsive foam offers an overall supportive feel. 🧱

We think this would be a great choice for lighter-weight people who sleep on their back and stomach. 

We love the quilted cover and black siding, which gives the mattress a premium look. ⭐️

BUY 1000 POCKET MATTRESS£ 559

  Dreams 1000 Pocket Spring Mattress
Composition: Pocket springs and responsive foam
Firmness level: Firm
Height: 23.5cm (9.5 inches)
Trial period: 40 nights
Guarantee: 1 year
What makes this mattress special? We love that the mattress comes rolled up, making it a convenient option for all.
Budget-Friendly

Dreams Harris Traditional Spring Mattress

The Harris Traditional Spring mattress is a budget-friendly open coil mattress made in the UK.

For those looking for a traditional open coil mattress at a fantastic price, you can’t get better than the Harris Traditional Spring mattress.

The Harris Traditional Spring mattress is a budget choice mattress. 💰

harris traditional spring mattress composition

The open-coil spring unit is a traditional spring-style for firmer feeling support. 🌀

This makes it an ideal choice for back and stomach sleepers - the firmer feel will encourage spinal alignment all night long. 

The mattress will have a slightly “bouncier” feel than pocket spring mattresses.

The top comfort layer and damask cover give the mattress a comfortable finish at a great price.

BUY HARRIS MATTRESS£ 249  

  Harris Traditional Spring Mattress
Composition: Durable Bonell open coil spring unit and top comfort layer
Firmness level: Firm
Height: 17.5 cm
Trial period: 40 nights
Guarantee: 1 year
What makes this mattress special? The affordable price of this mattress is unbeatable! 

Dreams Reynolds Orthopaedic Pocket Sprung Mattress

The extra-firm feel of this mattress makes the Reynolds Orthopaedic Pocket Sprung mattress a great choice for stomach sleepers.

The Reynolds Orthopaedic Pocket Sprung Mattress encourages a healthy spine for a more supported sleep.

The Reynolds Orthopaedic Pocket Sprung Mattress is a great choice for stomach sleepers


Reynolds Orthopaedic Pocket Sprung Mattress

The pocket springs provide unrivalled support across every area of the mattress.

The firmer feel of this mattress will encourage optimal spinal alignment in the back and stomach sleeping position. 🦴

You can count on a night of undisturbed sleep on this low motion transfer mattress.

The damask cover offers a luxurious and breathable sleep. 

BUY REYNOLDS MATTRESS£ 379

  Reynolds Orthopaedic Pocket Sprung Mattress
Composition: Pocket springs with foam comfort layer
Firmness level: Very firm
Height: 22 cm (8.66 inches)
Trial period: 40 nights
Guarantee: 1 year
What makes this mattress special?  The extra firm feel of this mattress makes it an ideal choice for stomach sleepers. 

Dreams Annison Pocket Sprung Mattress

The Annison Pocket Sprung mattress is one of the bestsellers in the Dreams Workshop range.

The Annison Pocket Sprung mattress offers plenty of support at a great price. 

The Annison Pocket Sprung mattress is a high-quality hybrid option.


Dreams annison mattress

This mattress combines pocket springs and memory foam for superior pressure-relieving support. 

The pocket springs help to distribute weight evenly across the mattress. 🏋️‍♀️

Meanwhile, the body-contouring memory foam moulds around pressure-point areas such as the shoulders and hips. 

The soft knitted quilted cover gives the mattress a snug and cosy feel. 

The medium firmness and layered construction make this a great choice for side sleepers

BUY ANNISON MATTRESS£ 639

  Annison Pocket Sprung Mattress
Composition: Pocket springs and memory foam
Firmness level: Medium
Height: 22 cm (8.6 inches)
Trial period: 40 nights
Guarantee: 1 year
What makes this mattress special?  The body-contouring memory foam is designed to mould around the shape of the body. 

Who are Dreams?

Dreams are the UK’s number one specialist bed retailer with over 40 years of experience in the making. 🤯

Most people have seen a Dreams bed advert at least once.

But where did Dreams originate?

Who owns Dreams beds?

In 1985, a man called Mike Clare opened the first Dreams bed store in Uxbridge, West London. 🛒

Over the next few decades, Dreams would continue to grow and expand into one of the biggest UK bed retailers.

dreams beds success
Dreams beds has grown into one of the biggest bed retailers since 1985.

Today, Dreams:

  • Has over 200 stores nationwide 🤯
  • Has over 15 million yearly visits to their online website 💻
  • Manufactures over 10,000 mattresses per week 👩‍🔧

Dreams are currently owned by Tempur Sealy International, the world’s largest bedding provider.

Tempur produces the most luxurious memory foam mattresses at a premium price. 💰

You can find out more about this NASA-developed brand in our Tempur mattress review.

What brands do Dreams sell?

Dreams sell popular bed brands as well as their own exclusive products. 😍

Some of the biggest mattress brands can be found in their store or on their website.

Dreams bed brands include:

All these bed brands are manufactured in the UK and have decades of experience in making mattresses.

Dreams work primarily with long-established brands recognised by generations.

However, there are new innovative bed-in-a-box brands to also consider.

These typically have fast delivery🚚 long sleep trials ⏳ and fantastic warranties. 🤞

Check out some of our favourites!

Dreams beds and mattresses

But, what kind of beds and mattresses do Dreams sell? 🤔

You can find a variety of different bed frames and mattresses available at Dreams.

Dreams range Buy
Mattresses

Dreams memory foam mattresses

Dreams hybrid mattresses

Dreams orthopaedic mattresses

Dreams latex mattresses

Dreams ActiGel mattresses

Dreams rolled mattresses

Dreams kids mattresses

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Bed frames

Wooden bed frame

Sleigh bed frame

Fabric bed frame

Dreams adjustable beds

Dreams beds with storage

Dreams beds with TV

Dreams divan beds

Dreams ottoman beds

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Kids bed range

High sleeper

Mid sleeper

Cabin bed

Bunk bed

Day bed

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Dreams have a vast selection of beds and mattresses to choose from both in-store and online.

Dreams bed frames

Do you need to replace your bed frame as well as your mattress?

Luckily, Dreams has a fantastic selection to choose from. 👇

Dreams divan beds

Divan beds are a popular choice and can be cheaper than buying a seperate bed frame.

You can buy a divan with the mattress you purchase, which usually saves you money. 💰

You can also choose between different styles of headboards as these are purchased seperately from the divan base.

Divan beds offer great storage options and can come with 2 or 4 drawers, or as an ottoman bed.

They're also ideal for those with small bedrooms, as the divan bed will be the exact size of the mattress. 📏

BUY SEALY DIVAN£ 300

Sealy divan base

sealy divan base with 4 drawers

Dreams ottoman bed

A Dreams ottoman bed offers additional storage underneath the base, ideal for those with limited space. ⛺

They can be bought in a divan or bed frame style, depending on your preference.

Dreams ottoman beds can be expensive, but they provide a vast amount of storage compared to beds with drawers.

Lifting the ottoman isn't as easy as using drawers, so they're better for storing non-everyday items such as bedding and towels.

BUY SANA BED FRAME£ 599

dreams sana upholstered bed frame closed

dreams sana upholstered ottoman bed frame

Dreams adjustable beds

For the elderly or those less able, an adjustable bed can make the world of difference. 👴🦽

Dreams adjustable beds are similar to hospital beds but have been designed to be much more luxurious.

An adjustable bed comes with a remote which can be used to lift either end of the mattress to assist with getting in and out of bed.

They usually contain a latex, pocket sprung, or memory foam mattress.

BUY SLEEPMOTION BED£ 649

dreams sleepmotion bed

dreams sleepmotion bed open

What is the Dreams workshop?

The Dreams Workshop manufactures over 200,000 mattresses a year. 😱

These are exclusive Dreams beds made from their own factory in Oldbury which was opened in 2003.

They manufacture bed frames, mattresses and headboards sourced from the highest quality materials. 👩‍🔧

Our favourite mattresses from the Dreams Workshop:

Dreams bed sizes

Dreams beds are available in all UK standard sizes.

uk mattress sizes

These include:

  • Dreams beds single - 90 x 190 cm (3’ x 6’3”)
  • Dreams beds small double - 120 x 190 cm (4' x 6'3")
  • Dreams beds double - 135 x 190 cm (4’6” x 6’3”)
  • Dreams beds king size - 150 x 200 cm (5’ x 6’6”)
  • Dreams beds super king size - 180 x 200 cm (6’ x 6’6”)

Currently, Dreams beds are not available in EU sizes.

Dreams bed prices

The fantastic news about Dreams beds is that they come at both affordable and high-end prices. 💰

Their adult mattresses range anywhere between £159 - £2600.

For those who aren’t sure how much you should spend on a Dreams mattress, our table can help to give you some pointers. 👇

Our Dreams beds price guide*:

Price Materials We recommend
Budget Up to £500

Traditional coil mattress

Rolled mattresses

Around 800 pocket spring mattresses

Lower quality memory foam mattress

BUY HARRIS MATTRESS£ 249
Mid-range £500 - £1000

Around 1000 - 1200 pocket spring mattresses

Hybrid mattresses

Rolled mattresses

Pillow top mattresses

Mid-quality memory foam mattress

BUY GRAYSON MATTRESS£ 599
Luxury £1000 - £3000

Around 2000+ pocket spring mattresses

Hybrid mattresses

ActiGel mattresses

Latex mattresses

Natural fillings mattresses

Pillow top mattresses

Highest quality memory foam mattresses

BUY TEMPUR SENSATION£ 1,299
*Price and quality based on a double size mattress for adults.

Dreams beds sales

The high price of a luxury mattress can seem a little excessive. 🤨

High-quality products come at a cost and it’s difficult to determine how much you should spend on a good night’s sleep.

We spend a third of our life in bed, so a great mattress is definitely something you shouldn’t cheap out on.

Price-performance ratio graphic
It’s important to find a balance between quality and price

So, what can be done?

Dreams beds discounts

Fortunately, Dreams beds have regular sales and promotions which can help make their luxury products much more affordable. 🏷️

Dreams offer as much as 50% off their mattresses, meaning you can buy a high-quality bed at a much lower cost.

Dreams also offer student discount, saving you an extra 10% off with the Student Beans platform which you can sign up for free.

The Dreams store experience

So, what can you expect when you visit a Dreams beds showroom?

You’ll likely be greeted by a sales advisor, but don’t be put off from this forward approach.

The sales staff are there to give you help and advice on finding the perfect mattress. 😀

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Woman trying to decide on a mattress
The sales staff are available for any questions or advice.

If you’d rather just look around first, then politely tell them and they will be available for questions once you are ready.

Dreams Sleepmatch

Sleepmatch is a smart piece of equipment that can be found in-store.

All you have to do is lay down on the high-tech bed and wait 3 minutes. ⏲️

The Sleepmatch machine will then analyse your data and choose some suitable mattresses based on these results.

Watch the video below to see how it works:

We’d be lying if we didn’t say we were a little sceptical.🧐

Can laying on a machine for a few minutes can really determine your perfect mattress?

But overall there are positive reviews from those that have used the Sleepmatch machine. 👍

Can you haggle at Dreams beds?

Whether or not you can get an extra discount at Dreams depends on a variety of factors.

But it’s worth trying to get the best deal you can. 🏷️

The salesperson will consider:

  • The total cost of your order
  • Whether the price is already reduced
  • Whether you are purchasing any add-ons such as pillows or mattress protectors
  • How close the salesperson is to their target

If you’re spending a lot of money, with extras such as pillows, they are more likely to give you their best price. 💰

But if you're just buying a cheap single mattress, you're unlikely to get a discount.

Likewise, the sales advisor might knock some money off if they’re close to reaching their weekly sales target. 👀

Therefore, you’re better off visiting a Dreams store during quiet periods or towards the end of the week.

Bensons for Beds are known for being more open to offering back pocket deals.

piggybank
Bensons for Beds have more flexibility when it comes to haggling.

But if you catch a member of the Dreams team on a good day, you might be in luck. 🤗

Alternatively, bookmark our discounts page for regular online mattress promotions.

Dreams beds payment options

Once you’ve decided on your new Dreams bed, you’re probably wondering what sort of payment options are available. 🤔

Dreams offer interest-free credit both in-store and online.

As long as you spend a minimum of £500 and can leave a 20% deposit, you’ll be able to apply.

You can then spread the payment across 6, 10, or 20 months. 😍

What else do Dreams offer?

So, we’ve discovered that Dreams offers a fantastic range of beds and mattresses.

From popular brands such as Tempur to their own Dreams Workshop mattresses.

But what else do they sell? 👇

The Dreams range includes:

  • Dreams headboards
  • Dreams bedroom furniture (including bedside tables, dressers, footstools, and blanket boxes)
  • Dreams bedding (including pillows, duvets, mattress protectors, toppers, and electric blankets)
  • Kids furniture (including cot mattresses, bunk beds, cabin beds, toddler beds, and more!)

As well as discounts on mattresses, you can find regular promotions on these items too!

Dreams 40-night sleep guarantee

Dreams offer a 40-Night Sleep Guarantee on all of their mattresses. ⏳

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Sleep trial graphic
You can test your Dreams mattress for up to 40 nights.

This means you have between 30 - 40 nights to sleep on your mattress before deciding to keep it.

If after this period, you decide the mattress isn’t for you, you can exchange it for one that is more suitable.

You must use a mattress protector as a condition of the sleep trial.

💡 The sleep trial is exchange-only, not a money-back guarantee.

Some mattress brands offer longer trials and full refunds after the trial period has ended.

Simba gives you one whole year to try the mattress or your money back. 🤯

Dreams beds warranty

Dreams beds only offer a minimum 1-year guarantee on their mattresses.

This covers manufacturing faults such as dipping, but not accidental damage. 🛠️

Bensons for Beds offer a minimum of 5 years and other online brands have warranties that last 10 years or more.

If a fault is found, depending on the damage Dreams will repair or replace the mattress.

As a mattress should last at least 8 years, we think Dreams can improve on their manufacturer’s guarantee.

Nectar and DreamCloud offer lifetime warranties on their mattresses.

Dreams beds delivery

So, how does the delivery process work at Dreams beds?

Dreams provide free delivery on all UK orders with no minimum spend. 🚚

Two men carrying a mattress
Dreams delivery team will bring your new bed to the room.

Before your delivery, you’ll be given a 2-hour time slot ahead of their arrival. ⏲️

Dreams beds have a white glove delivery service, meaning two men will deliver your products to your room of choice.

The downside is that delivery times are fairly long when compared with online brands that offer next day delivery.

Dreams mattresses take around 2 weeks but can be much longer.

This is vastly different when compared with Ergoflex who offer free next day delivery on their mattresses.

Do dreams take away your old mattress?

Dreams also offer a recycling service on old beds and other products when you place an order. ♻️

The below can give you an idea of their recycling prices:

  • Mattresses: £30 - £45
  • Bed frames & divan bases: £30
  • Sofa beds: £35
  • Headboards: £20
  • TV beds: £55

You’ll be given (or sent if ordering online) a recycling bag to wrap the items up before delivery.

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Man putting mattress in van graphic
Dreams will dispose of your old mattress when you order with them.

You can see full instructions on how to wrap the products on the Dreams website.

Dreams beds assembly service

Dreams can also assemble a range of different products to make the delivery process even easier. 😅

Prices for assembly vary and these can change over time, but divans can be assembled from £15 or more depending on your size.

For bed frames and other products, you’ll be paying between £40 - £100 for the assembly service. 🛠️

dreams worker assembling bed
Dreams can assemble your new bed for a fee.

The great news is they take away all the packaging to be recycled, saving you that extra job that can be a hassle!

Dreams beds customer service

But, are Dreams beds a company you can rely on? 🤔

Dreams have a good rating on Trustpilot with an 87% Excellent score and an overall 4.7 rating.

Dreams beds complaints

We thought we’d look into some issues customers have faced when purchasing from Dreams beds.

There are some complaints about the quality of products from Dreams beds.

There have also been issues with wrong sizes delivered, late deliveries and poor customer service communication. 👎

We noticed similar issues from Bensons for Beds, but overall Dreams seem to have good customer service.

We created a comparison table to show you which mattress brands and retailers have the best and worst reviews on TrustPilot. 👇

Brand/retailer Overall reviews Excellent reviews Bad reviews
Dreams beds 51,620 87% 4%
Bensons for Beds 204,269 77% 6%
Simba 29,726 82% 5%
Eve Sleep 9,661 82% 7%
Emma 22,837 77% 8%
Nectar 10,599 72% 8%
DreamCloud 1,275 72% 7%

As you can see from the table, Dreams had the most positive reviews and the least bad reviews.

We think these results are pretty impressive, especially since they are the second most popular brand to review.✔️

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UK mattress alternatives

Not sold on Dreams beds?

That’s okay! 😀

There are plenty of other mattresses available online that might float your boat.

💡 Our article on the best value for money mattresses can help you find what you need.

Alternatively, check out our favourite mattresses:

Are Dreams mattresses any good?

So, should you buy from the UK’s most recommended bed retailer? 💭

It’s clear that Dreams beds are a strong UK retailer that has withstood the test of time and the battle with the online market.

Dreams beds have some fantastic products available and overall great customer service leaving buyers fully satisfied.

Buying from Dreams beds helps high street shops to stay open and keeps sales staff in jobs. ✔️

Check out our favourite Dreams beds below! 👇

Contact Dreams UK

Customer service: To contact Dreams UK directly for complaints, support, or queries, please contact them at 0800 652 6750, visit their live online chat, or complete their online contact form.

Registered office: Knave's Beech Industrial Estate Knaves Beech Way Loudwater, High Wycombe HP10 9YU

Frequently asked questions:

  • Where are Dreams beds?


    You can order from Dreams UK both in-store and online. 

    You can find Dreams stores in the following locations: 

    • Dreams beds Glasgow 
    • Dreams beds Belfast 
    • Dreams beds Cardiff 
    • Dreams beds London 
    • Dreams beds Bristol 
    • Dreams beds Edinburgh 
    • Dreams beds Leeds 
    • Dreams beds Liverpool 
    • Dreams beds Plymouth 
    • Dreams beds Birmingham 
    • Dreams beds Manchester 
    • Dreams beds Hull
    • Dreams beds Nottingham 
    • Dreams bed Aberdeen 

    Alternatively, use the store finder to find the nearest Dreams store to you. 

  • Who owns Dreams beds?


    Dreams were bought by Tempur Sealy International in the Spring of 2021. 

    Tempur Sealy International are the worlds largest bedding provider.

  • Do Dreams take away your old mattress?


    If you’re purchasing from Dreams beds, you can have them recycle your old mattress for a fee.

    Dreams can also recycle old bed frames, sofa beds, headboards, and even TV beds.

Holly

After years of working in a leading UK bed store, I'm passionate about helping others find their perfect mattress. I love to write about sleep almost as much as I love to nap!

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