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Emma Pillow

Emma Pillow Review UK (2021)

Nicky

Last updated: 29.11.2021 7 Min.

Even the best mattress needs a great pillow to allow for a good night's sleep.

Perhaps surprisingly, pillows play a significant role when it comes to the quality of our sleep.

If you're sleeping on a low-quality pillow or one that's not right for you, you're likely to wake up with upper back & neck pain. 🤕

With adjustable height and customisable layers, the Emma pillow is one of the best we've tried.

We've tested it to give you our full Emma pillow review.

See what we think below.👇

Top features of the Emma pillow

Comfortable
Very Comfortable Pillow
Machine-Washable
Machine-Washable Cover
Free Delivery & Returns
Free Delivery & Returns
200-Day Trial Period
200-Day Trial Period
Made In The UK
Made In The UK
  • Overview
  • Composition
  • Comfort
  • Customisation
  • Cover
  • Size
  • Price
  • Discounts
  • Other pillows
  • Mattresses
  • Delivery
  • Trial
  • Conclusion
  • Contact

Advantages

  • Three customisable layers.

  • Adjustable height.

  • Suitable for all sleeping positions.

  • Cool and comfortable with good breathability.

  • Machine-washable cover.

Disadvantages

  • Memory foam may sleep hot.

  • Slightly more expensive than pillows from other brands.

What makes the Emma Original Pillow special?

  • This is a premium memory foam pillow for orthopaedic support.

  • Interchangeable layers of foam allow you to adjust the firmness level to your liking.

  • The pillow is fully height-adjustable to suit your sleep position.

Emma pillow composition

The Emma pillow is made up of three layers of foam.

These three layers are:

  • Cold foam top layer, which supports pressure points and reduces neck pain.
  • Airgocell foam middle layer, which provides counter-pressure and acts as a stabiliser for head & spine.
  • Visco-elastic memory foam bottom layer offers good pressure relief and contours to the shape of your head.

You can adjust the pillow to suit your liking by removing one or two layers. 🤩

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Emma Pillow construction
The Emma Original pillow features three different foam layers

There is no correct way of sleeping on the Emma pillow.

The benefit of this pillow is that you can choose which foam layer to sleep on. 👌

Ultimately, it is up to you to decide what is the most comfortable.

Fully customisable pillows are quite rare, so it's always great to find one.

Here are our other favourite UK adjustable pillows:

What does sleeping on the Emma pillow feel like?

The Emma Original pillow is a completely adjustable pillow to give you the best night's sleep possible. 😴

We found the Emma pillow comfortable - primarily because it can be uniquely tailored to suit individual needs.

Customisable height

You can personalise the pillow by removing one or two layers.

This makes it possible to reduce the height of the pillow to suit your sleeping style.

We'll go into this in more detail further down. 👇

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Emma pillow customise
You can remove layers of the pillow

Customisable comfort

You can also choose which layer of foam you'd like to sleep on.

The different foam pads all have different firmness levels, so you choose the firmness & feel that you like best.

  • The HRX cold foam layer offers more support.
  • The memory foam layer offers a softer, more "sink into the foams" feel.

Look at the illustration below to see the differences between the two foams:

Emma Pillow foams

Emma Pillow foams

The white foam is the memory foam layer.

As you can see, the foam demonstrates that typical memory effect.

This means that the foam will mould perfectly around the shape of your head and neck, offering contouring orthopaedic support. 🤗

The blue foam is the cold foam layer.

This foam is more supportive and less contouring.

Both foams promise to be comfortable, but you can choose which one feels best for you.

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How do I change the Emma pillow to suit my sleeping position?

How do you know if you need a low loft or a high loft pillow?

Of course, your personal preferences play a part.

But, ultimately, your sleeping position influences how high or low your pillow should be.

Luckily, you can adjust the Emma Original pillow to suit your ideal sleeping style. 🥳

Side sleepers

Side sleepers generally do better on high loft pillows. ⛰

If you sleep on your side, you should keep all three foam layers of the Emma Orignal pillow.

This allows the distance between the head and shoulders to be filled and guarantees that you have enough support for a good night's sleep.

But, you can still choose which side of the pillow you want to rest your head on, the memory foam comfort side or the cold foam support side.

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Emma pillow side sleeper
Side sleepers generally need a high-loft pillow

Stomach sleepers

We wouldn't recommend you sleep on your stomach.

This is the worst position for your neck as you'll have to be turned to one side all night long in order to breathe.

This will undoubtedly cause pain and tension. 😩

But, you can still maximise comfort by choosing the right pillow.

If you're a front sleeper, we'd suggest choosing only one of the three layers of the Emma pillow.

This will ensure that your pillow isn't too high - or too low. 👌

Of course, you can choose the layer you prefer the most.

Stomach sleeper
Stomach sleepers need low-loft pillows

Back sleepers

Sleeping on your back is the healthiest of all. 😁

For this position, you'd need a medium-loft pillow.

If your pillow is too low or too high, your neck will bend up or down, creating unnecessary tension.

If you sleep on your back, choosing two of the three Emma pillow layers is ideal. 👍

We'd recommend combining the middle Airgocell foam layer with the HRX foam layer or the memory foam layer.

50% OFF EMMA PILLOW

Back sleeper
Back sleepers require a medium-loft pillow

Emma pillow cover

The hypoallergenic Emma pillow cover consists of 98% polyester and 2% elastane.

It is moisture-wicking, breathable, and allows for excellent air circulation. 💨

This is great as the steady flow of air keeps you cool and comfortable all night long.

That said:

Memory foam does tend to retain more heat than other materials. 🥵

If you are a very hot sleeper or sweat heavily, we'd recommend opting for more natural pillows with greater breathability.

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Emma pillow close-up
The Emma pillow cover is soft & luxurious

Conveniently, the Emma Original pillow is also removable and machine-washable at 40℃. 🛀

This is great for people concerned about hygiene or those prone to allergies.

You cannot wash the actual Emma pillow.

It's a good idea to invest in a pillow protector:

Emma pillow sizes

The Emma memory foam pillow is available in one standard size of 40 x 70 cm (15.7 x 27.5 inches).

Pillow height is adjustable, but it will have a maximum height of 12 cm (4.7 inches).

The dimensions are on par with most pillows, like the Kally Sleep adjustable pillow, so you shouldn't have any trouble finding a suitable pillowcase. 🎉

Why not try some of our favourite bedding?

Our bedding recommendations:

Emma pillow price

The Emma pillow is quite expensive, but it's on par with other customisable memory foam pillows. 💷

That said, it's cheaper than the Simba Hybrid pillow but more expensive than the Nectar adjustable pillow.

Both of these are also fully customisable.

If you're looking for a more budget-friendly version, we'd highly recommend the Panda memory foam pillow. 🐼

Interestingly, buying the Emma pillow on Amazon is cheaper than buying the pillow directly from Emma UK - unless there's a promotion currently running.

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More budget-friendly pillow options:

Emma pillow discounts

Even though the Emma Original pillow is quite pricey, you'll likely be able to get a great deal. 🥳

Emma UK regularly offers discounts, promotions, and sales, which can give you anything from 10% to 50% off.

Very often, these discount codes also apply to Emma accessories, including the Emma pillow.

You don't have to browse the internet to find discount codes. 🙆

We collect all the best discounts for you on our discounts page.

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Also, check out our article on Emma mattress discount codes, a guide on using discount and promotional codes.

Does Emma UK offer any other pillows?

In addition to the Emma Original pillow, you'll also be able to get the Emma Premium Microfibre pillow.

Emma Premium Microfibre pillow

Memory foam pillows are generally firmer and sturdier than "traditional" pillows.

If you're looking for something that's a little softer with a feel similar to that of a down or feather pillow, then Emma's Premium Microfibre pillow is a good option.

This pillow may look large and fluffy, but it's very soft, and you'll quickly sink into it for that "sleeping on a cloud" feeling. ☁️

Coincidentally, this pillow used to be named the "Emma Cloud" pillow.

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Emma premium microfibre pillow
The Emma Premium Microfibre pillow is soft and fluffy

Emma Original pillow vs Emma Premium Microfibre pillow

Which pillow is better for you? 🤔

Well, that largely depends on what feel you prefer.

  • If you prefer a firmer, sturdier pillow, then the Emma Original pillow is a good choice.
  • If you prefer a softer, fluffer pillow, the Emma Premium Microfibre pillow is a good choice.

The below table will give you a quick overview of the two pillows:

Emma Original Pillow Emma Premium Microfibre Pillow
Material Three layers: memory foam, cold foam, and Airgocell foam Microfibre
Feel Firmer, but varies depending on the layer you choose Soft
Height Up to 12 cm (4.7 inches) 7 cm (2.7 inches)
Size 40 x 70 cm (15.7 x 27.5 inches) 50 x 70 cm (19.6 x 27.5 inches)
Purchase 50% OFF EMMA PILLOW 50% OFF MICROFIBRE PILLOW

What mattresses does Emma UK offer?

If you're investing in a new pillow from Emma, you might want to purchase a new mattress too.

Emma memory foam mattresses are very popular. 🏆

The Emma UK range includes the following:

  • Emma Original, a bed-in-a-box memory foam mattress
  • Emma Hybrid, a pocket sprung memory foam hybrid mattress
  • Emma Premium, the latest and most advanced mattress of the Emma range.

You can read our full reviews on these mattresses below:

Emma UK delivery conditions

The Emma pillow is quick and easy to order online.

It comes with free delivery and is generally dispatched within 1 -3 business days. 🚛

Your pillow will arrive at your doorstep in a cardboard box.

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Emma pillow in a box
The Emma pillow is delivered in a cardboard box

Do Emma pillows smell?

The Emma Original pillow is a memory foam product, and you're likely to experience off-gassing.

This is a chemical smell that is commonly emitted by memory foam products when first unpacked. 📦

The smell isn't toxic but it can be unpleasant.

We'd always recommended unpacking new items in a well-ventilated room. 🏡

Emma pillow in plastic
A plastic cover protects the pillow

Does the Emma pillow come with a trial period?

Like with the Emma mattresses, the Emma memory foam pillow comes with a 200-night risk-free trial period.

This is a key feature of the Emma Original pillow. 🔑

A lengthy trial period means you have ample time to test the pillow in the comfort of your own home.

Like new mattresses, it may take a few nights to get used to a new pillow.

This is particularly true if you're moving from a more traditional pillow to a memory foam pillow.

Pillow trial period

Free returns & full refunds

If you're not completely satisfied, you can return the pillow and receive a full refund. 🚚

To return a product, you need to contact customer service via the online return portal.

This will take you through step-by-step instructions on how to return your product.

Returns are free of charge.

Should you buy the Emma pillow?

The Emma Original pillow is one of the best pillows on the market in the UK.

It's essential to find the right pillow height for your preferences and sleeping position.

With adjustable layers, the Emma pillow is perfect for that. 👌

If in doubt, try different layers or combinations of layers to find what suits you best.

The Emma Original pillow is a top-of-the-range pillow that we can highly recommend.

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Material
Material

High-quality materials

Material
Material

Really comfortable

Off-gassing
Off-gassing

Off-gassing may occur

Breathability
Breathability

Good breathability, but memory foam can sleep warmer

Motion transfer & support
Motion transfer & support

Good support

Delivery & returns
Delivery & returns

Free delivery & returns

Value for money
Value for money

Good product but quite expensive

Material
Material

High-quality materials

Material
Material

Really comfortable

Off-gassing
Off-gassing

Off-gassing may occur

Breathability
Breathability

Good breathability, but memory foam can sleep warmer

Motion transfer & support
Motion transfer & support

Good support

Delivery & returns
Delivery & returns

Free delivery & returns

Value for money
Value for money

Good product but quite expensive

Contact Emma UK

Customer service: To contact Emma UK directly for complaints, support, or queries, please e-mail them at support@emma-mattress.co.uk, visit their live online chat, or complete their online contact form.

Registered office: Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329 Frankfurt am Main, Germany

Frequently asked questions

  • Where is the Emma pillow made?


    Emma pillows, along with other Emma products, are made right here in the UK.

  • Does the Emma pillow come with a guarantee?


    The Emma pillow comes with a 2-year guarantee.

  • Can I buy the Emma pillow on Amazon?


    Yes, the Emma pillow is available on Amazon UK.

  • Can you tell me more about the Emma brand?


    Emma is a German start-up company first established in 2015.

    The company's idea was to make the mattress market as transparent and consumer-oriented as the market in the United States.

    According to its founder, Max Laarmann, consumers should not have to buy mattresses at extravagant prices from local stores.

    Instead, they should be able to buy a reasonably priced mattress online and benefit from a long and risk-free trial period.

    Today, the Emma mattress is one of the most popular bed-in-a-box mattresses, selling all over Europe, the USA, the UK, Australia, and even India. 

    The brand has also expanded and now sells a selection of mattresses and sleep accessories.

    All Emma mattresses sold in the UK are also manufactured in the UK

Nicky

My mum calls me "bear" because I like to sleep so much. I never knew that, one day, that would be a very useful skill. Can you tell that I've found my calling? 

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