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Tempur Mattresses

TEMPUR MATTRESSES

Nancy K.

Last updated: 24.10.2020 20 Min.

Tempur mattresses are known as some of the best in the world, and manufacturer Tempur Sealy is one of the world's leading suppliers of sleep products.

The name "Tempur" is associated with high-quality sleep. The material used in Tempur mattresses, a very special Visco foam, is what makes the Tempur mattresses so well-loved. They are also often recommended as orthopaedic mattresses due to their high body adaptability and great pressure relief.

But this sleep experience also has its price. The latest collection of Tempur mattresses will set you back a minimum of £1,100. So the question is, how good are Tempur mattresses really? And are they worth the price? And are there cheaper alternatives?

Our review will tell you everything you need to know about Tempur mattresses.

  • Overview
  • Alternatives
  • Introduction
  • Composition
  • Comfort and firmness
  • Suitability
  • Other products
  • Delivery & customer service
  • Conclusion
  • Contact

​​Advantages

  • Innovative visco-elastic memory foam
  • Adapts very well to the body
  • Free shipping and return
  • Very comfortably
  • Good pressure distribution and pressure relief, making it great to prevent back pain
  • Attractive design
  • 100-day trial period
  • Many payment options
  • High-quality premium mattress

Disadvantages

  • Tempur mattresses are very, very expensive
  • Large choice and many options can be confusing
  • Special lengths can take 6-8 weeks to deliver
  • Some people find sleeping on Visco mattresses too warm

Our recommended alternatives

Tempur is a high-quality brand but it is enormously expensive, so before we go into a detailed review of Tempur mattresses, we wanted to give you some cheaper alternatives.

These are also premium, luxury mattresses but are much, much cheaper than the Tempur mattresses.

We've also included a few high-quality mattresses that offer the best value for money!

Introducing Tempur mattresses

Tempur mattresses are known as some of the best mattresses in the world and certainly belong in the category of high-end luxury mattresses.

But this high quality comes at a price.

What do Tempur mattresses cost?

Of course, the exact price of Tempur mattresses will depend on the model and size but prices range from £1,100 - £3,700.

Although Tempur mattresses are quite expensive, it should also be noted that an investment in a quality mattress is always an investment in one’s quality of life. When we get up well-rested in the morning, we inevitably start our day better.

Calculating the price of a Tempur mattress over 10 years and taking the quality of life into account, Tempur mattresses become much more affordable.

That said, Tempur mattresses are still considerably more expensive than mattresses by other high-quality online mattress manufacturers, like Emma or Eve.

Why are Tempur mattresses so good?

Tempur mattresses are made of high-quality memory foam. The brand offers various models, all of which provide a different feel due to the way they are constructed.

The history of memory foam begins back in 1966 when NASA commissioned the development of a material that would be temperature-sensitive and resilient. The aim was to protect astronauts from the high-pressure load during launch.

This foam was further developed by Tempur and finally launched on the mattress market.

The Tempur mattresses have exceptional body adaptability, high breathability, and great pressure relief. In addition, the Tempur material lasts a long time.

According to Tempur, they are still the only mattress manufacturer with an official NASA certification.

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Composition of Tempur mattresses

Finding the right mattress is not easy. Tempur, with their large selection of different models, doesn't make this any easier.

Choosing the wrong mattress can negatively impact the quality of sleep. This makes choosing the right mattress incredibly important.

The right mattress depends on several factors. Height, body weight, and unique body characteristics, as well as preferences and requirements, all play a role in selecting the perfect mattress.

Tempur offers four basic models:

  • Tempur Original
  • Tempur Hybrid
  • Tempur Cloud
  • Tempur Sensation

Within these models, there are three further subcategories:

  • Luxe
  • Elite
  • Supreme

The individual models differ from each other with regard to composition and the feeling you have when lying down.

We'll give you an overview of each of the Tempur mattresses to aid your understanding.

Tempur Original mattress

The Tempur Original is the standard Tempur mattress. It provides a firm and supportive feeling and is the firmest mattress of the entire range. It is highly adaptable and offers outstanding comfort.

The Original mattresses use the special original Tempur material, the same material that was originally intended for astronauts going into space.

With a top layer of memory foam, the mattress feels comfortable and pleasant to lie on. But the underlying foam layers also offer sufficient stability so the body is well-supported.

Like with all Tempur mattresses, the Tempur Original has three subgroups: Luxe, Elite, and Supreme.

The covers of all Tempur Original mattresses feature CoolTouch technology, which keeps the fabric of the cover fresh and dry. The Luxe and Elite versions also have a Quickrefresh cover, which can be quickly and easily removed and washed.

The prices below are based on the single 90 x 190 cm mattresses.

Tempur Original Luxe Tempur Original Elite Tempur Original Supreme
Composition
  • 5 cm Tempur Comfort Material
  • 9 cm Tempur Support Material
  • 8 cm Durabase Technology
  • 8 cm Durabase Technology
  • 3 cm Tempur Comfort Material
  • 9 cm Tempur Support Material
  • 6.5 cm Durabase Technology
  • 6.5 cm Durabase Technology
  • 2 cm Tempur Comfort Material
  • 8 cm Tempur Support Material
  • 11 cm Durabase Technology
Cover Quickrefresh cover with CoolTouch technology Quickrefresh cover with CoolTouch technology CoolTouch technology
Firmness Firm Firm Firm
Price £2,149 £1,729 £1,575

Differences between the Tempur Original mattresses are particularly noticeable in terms of depth and composition.

The Original Supreme, with a depth of 21 cm, is the lowest mattress and features only one layer of Durabase technology. It also uses the least amount of Tempur material. You could call the Supreme the most basic of the Tempur mattresses.

With a depth of 30 cm, the Original Luxe is a more premium version. Deep mattresses are often recommended for elderly people with joint and back pain or hip problems as this makes it easier for them to get in and out of bed.

These distinctions between the Supreme, Elite, and Luxe versions are applicable to all Tempur mattresses.

Tempur Original Mattress Close-up

Tempur Original Mattress

Tempur Original Mattress Zipper

Tempur Hybrid mattress

Tempur Hybrid mattresses combine the high-quality Tempur memory foam with built-in springs, which offer added elasticity and stability.

This hybrid composition is advantageous for people who miss the springy resilience of a normal foam mattress. Spring mattresses also often have better temperature control. People tend to sleep more warmly on memory foam since it stores more body heat.

Because the Hybrid mattress provides medium to firm support, slightly heavier people might prefer the dynamic adaptability of this mattress.

The combination of the innovative Tempur material and the Precision MicroCoils (dimensionally stable springs made of cold-formed steel) ensure optimum adjustment and support.

This support makes turning and moving around on the mattress easier, which some people find quite cumbersome on pure memory foam mattresses.

For this reason, Hybrid mattresses are particularly suitable for restless sleepers for whom a pure foam mattress would be less than ideal.

As with the Tempur Original mattress, the Tempur Hybrid is divided into the subgroups Luxe, Elite, and Supreme.

The prices below are based on the single 90 x 190 cm mattresses.

Tempur Hybrid Luxe Tempur Hybrid Elite Tempur Hybrid Supreme
Composition
  • 4 cm Advanced Tempur material
  • 3 cm Dynamic Support Technology
  • 10 cm Precision MicroCoils
  • 10 cm Precision MicroCoils
  • 3 cm Durabase Technology
  • 4 cm Advanced Tempur Material
  • 8 cm Dynamic Support Technology
  • 10 cm Precision MicroCoils
  • 3 cm Durabase Technology
  • 3 cm Advanced Tempur Material
  • 5 cm Dynamic Support Technology
  • 10 cm Precision MicroCoils
  • 3 cm Durabase Technology
Cover Quickrefresh cover with CoolTouch technology Quickrefresh cover with CoolTouch technology CoolTouch Technology
Firmness Medium Medium Medium
Price £2,149 £1,729 £1,575

Tempur hybrid mattresses

Tempur hybrid mattress on bed

Tempur Cloud mattress

Those who prefer a softer mattress will be well served with the Tempur Cloud.

This collection offers the perfect medium between a soft feel and sufficient support. The extra-soft material adapts well to the body and also offers a pleasantly comfortable material to lie on. This creates the sensation of sleeping on a cloud, after which the mattress is named.

The Tempur Cloud is best suited for lighter- and medium-weight people. Restless and heavier-weight sleepers should rather choose a firmer mattress with a little more elasticity (e.g. the Tempur Hybrid).

Although the mattress supports you well (largely due to the base layers), the softer upper layers allow your body to sink in more deeply.

For lighter-weight people, the combination of the soft and relieving Tempur foam with a hard-wearing foam provides a pleasantly soft sensation when lying down.

As with the other Tempur models, the Cloud collection is divided into three subcategories: Luxe, Elite, and Supreme.

Again, the mattresses are divided into the usual price categories, so that the Cloud Luxe is the most expensive and the Cloud Supreme the cheapest mattress.

The prices below are based on the single 90 x 190 cm mattresses.

Tempur Cloud Luxe Tempur Cloud Elite Tempur Cloud Supreme
Composition
  • 7 cm Tempur Extra-Soft Material
  • 9 cm Tempur Support Material
  • 6,5 cm Durabase Technology
  • 7,5 cm Durabase Technology
  • 7 cm Tempur Extra-Soft Material
  • 7 cm Tempur Support Material
  • 11 cm Durabase Technology
  • 5 cm Tempur Extra-Soft Material
  • 5 cm Tempur Support Material
  • 11 cm Durabase Technology
Cover Quickrefresh cover with CoolTouch Technology Quickrefresh cover with CoolTouch Technology CoolTouch Technology
Firmness Soft Soft Soft
Price £2,149 £1,729 £1,575

Tempur cloud mattress on bed

Tempur cloud mattresses

Tempur Sensation mattress

The Tempur Sensation has a medium-firm feel, but also offers the sleeper more freedom of movement.

Tempur describes the feeling of lying on the Sensation as "weightless". This is an allusion to the fact that movement on a memory foam mattress is often more difficult for many people.

This is not the case with the Tempur Sensation. The pressure-relieving memory foam is complemented by a Dynamic Support Layer that has a similar function to latex foam. The Tempur Sensation reminds us of the much more affordable Emma mattress.

Again, there are three subcategories within the Sensation collection, Luxe, Elite, and Supreme.

The prices below are based on the single 90 x 190 cm mattresses.

Tempur Sensation Luxe Tempur Sensation Elite Tempur Sensation Supreme
Composition
  • 7 cm Tempur Comfort Material
  • 8 cm Dynamic Support Technology
  • 7,5 cm Durabase Technology
  • 7,5 cm Durabase Technology
  • 3 cm Tempur Comfort Material
  • 4 cm Tempur Support Material
  • 4 cm Dynamic Support Technology
  • 14 cm Durabase Technology
  • 2 cm Tempur Comfort Material
  • 4 cm Tempur Support Material
  • 4 cm Dynamic Support Technology
  • 11 cm Durabase Technology
Cover Quickrefresh cover with CoolTouch Technology Quickrefresh cover with CoolTouch Technology CoolTouch Technology
Firmness Medium Medium Medium
Price £2,149 £1,729 £1,575

The difference to the Tempur Original mattress is not directly visible but lies in the base layers of the mattress.

While the Sensation has that extra support layer, the Original mattress is based solely on Durabase technology and support foam.

The Sensation is thus slightly softer and more flexible, with greater elasticity.

Tempur Sensation Mattress Close-up

Tempur sensation mattress

Tempur

Comfort and firmness of Tempur mattresses

Tempur does not classify firmness in the classical sense.

Because Tempur offers several different mattresses, the degree of firmness and the feeling of sleeping on it vary between the different models.

The resulting differences in comfort are better for some sleep types and worse for others.

Tempur states the firmness of the different mattresses in its online shop as follows:

  • Tempur Original = firm
  • Tempur Hybrid = medium
  • Tempur Cloud = soft
  • Tempur Sensation = medium

Given the above classifications, you can use this as a guideline:

Ultimately, the firmness of a mattress depends on multiple factors. These include the density of the foams used, the depth of the foam layers, and the quality of the foam types.

Altogether, however, it can be said that the Tempur mattresses range between 4 and 7.5 out of 10 on the Sleep Hero firmness scale.

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Who is a Tempur mattress suitable for?

It's not always easy to tell whether a mattress will be a good fit or not. That said, the below can be used as a guideline to help you make your purchasing decision.

Tempur is most suitable for ...

  • People who like the feeling of memory foam: Most people like memory foam but some just don't. If this is you, then Tempur is not a good fit.
  • People with back or neck pain: The high-quality Tempur material adapts well to the contours of the body and reduced pressure points in the hips, shoulders, and neck. This promotes optimal spinal alignment and ensures that the back remains in a healthy, natural position, relieving and preventing back pain.
  • Couples: The memory foam has a very high density and very low motion transfer, meaning that you won't be disturbed by your partner moving at night. This makes it a great mattress for couples.
  • People who easily feel cold at night: Memory foam absorbs body heat much more than conventional foams.
  • People looking for a premium mattress: It doesn't get any more premium than Tempur. That has its price, of course, which is why any purchase should be well considered.

Tempur is not suitable for ...

  • People who enjoy the comfort of a spring mattress: The slightly bouncy feel of a spring mattress is quite different from what a Tempur mattress feels like. If you really like the feel of a spring mattress, then Tempur is probably not the right choice for you. The Tempur Hybrid could be a compromise, though.
  • People who want a mattress for a shorter period of time: Tempur mattresses are very expensive. They are also very durable and have been designed to be used for about 10 years. The value of the mattress lies in this long-term investment. If you're only looking for a short-term mattress, then investing in a Tempur makes little sense.
  • People on a budget: By now you'll have gathered that Tempur mattresses are very expensive. While you should never go for a very cheap mattress, you can buy high-quality mattresses at good prices. You'll also find great promotions on our discounts page.

What else does Tempur offer?

Tempur offers several other products in addition to mattresses. You could theoretically furnish your entire bedroom with Tempur, though this may be expensive.

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Tempur beds

Tempur offers various beds, all of which are customisable in terms of headboards, height, colour, and material. Basically, you can configure your bed to suit your wishes.

Tempur Bedstead

Tempur Adjustable Bed

Tempur Ottoman Bed

Tempur Divan Bed

Tempur pillows

You can choose from the following pillows:

  • Tempur Classic Pillows: Classic rectangular-shaped pillow with pressure-relieving comfort you can fluff and puff to your liking. There are three versions available, the Comfort Pillow Original, Comfort Pillow Cloud, and the Tempur Traditional Pillow.
  • Tempur Ergonomic Pillow: The Tempur Original Pillow is an ergonomic pillow that has been designed for maximum support and comfort to relieve pressure in the head, neck and shoulders.
  • Tempur Shaped Pillows: The Ombracio Pillow is star-shaped and has been designed for stomach sleepers, while the Symphony pillow is a dual-sided pillow designed for back sleepers and side sleepers.

Some of the pillows are available in one size only, while others have different models, finishes, and sizes.

You can also order original pillowcases that fit Tempur pillows and can be machine-washed at 60°C.

Tempur Classic Pillow

Tempur Ombracio Pillow

Tempur ergonomic pillow

Tempur sleep accessories

Of course, you can order many more Tempur products.

Notable suggestions include Tempur quilts, which regulate sleeping temperature and can be machine-washed at 60°, the Tempur mattress toppers, which add an extra layer of comfort to any mattress, or the Tempur mattress protectors, which offer protection for your mattress.

Tempur quilts

Tempur mattress topper

Tempur mattress protector

Travel sleep accessories

Tempur even has a full range of sleep accessories for travellers. You can enjoy a Tempur transit pillow for air travel or benefit from some shut-eye with the Tempur sleep mask.

To benefit from full Tempur support while travelling, a whole Tempur travel set (including a roll-up travel topper and ergonomic mini pillow in a bag) is offered as well.

Tempur transit pillow

Tempur Sleep Mask

Delivery & customer service

Since Tempur is such an expensive brand, you'd be in your right to expect exceptional customer service. This would include not only good customer care but also additional services such as trial phases and guarantees. Tempur offers all of these.

Here is a summary of our experience.

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In case of queries

Tempur offers various channels that you can reach them on. In our experience, their customer service is very good and they were always able to answer any questions quickly and sufficiently.

You can reach Tempur via their electronic submission form but you can also reach them via phone, post, or e-mail. The relevant details are available on the Tempur contact page.

Guarantee

All Tempur mattresses come with a 10-year guarantee, which is in line with other manufacturers.

The warranty covers physical defects or changes. However, issues relating to changes in firmness caused by liquids (including sweat) or due to heat build-up are excluded.

It is important that you keep your sales receipt as you would need it for any issues covered by the warranty.

We also recommend that you take a look at the full warranty conditions.

Delivery

Tempur mattresses are shipped free of charge. This would be expected, considering the price of Tempur.

If you order beds, mattresses, slatted frames, or toppers with a width of 140 cm or more, Tempur will also dispose of your old mattress free of charge. This can be requested during the order process under shipping options or via e-mail to customer support.

Delivery time is dependent on the product ordered.

Pillows, duvets, accessories, and topper 3.5s will be shipped to your home within 1-2 business days.

Larger items such as mattresses, slatted frames, beds and topper 7s will be sent to you within 14 - 28 business days.

Made-to-order bed bases and headboards can take 6-12 weeks.

Returns

The purchase of a Tempur mattress is expensive but also completely risk-free.

The manufacturer offers you a 100-day trial period on select mattresses and toppers, as well as a 30-day trial period for full-sized pillows.

During this period, you can test the mattress under real conditions in your home and see if it is suitable for your needs. If you don't like it, you can simply have the manufacturer pick it up again. Your money will be refunded to you.

The return shipment is free of charge.

Conclusion

Tempur mattresses are high-quality premium mattresses but they are also extremely expensive. As with many things, you are paying for the brand.

Tempur is definitely a good sleeping option that will provide you with a good and restful night's sleep. If you want to enjoy a high level of sleeping comfort with high-quality materials and are willing to invest a lot of money in a really good mattress, choose Tempur.

Nevertheless, we believe that there are mattresses with a similar structure on which you can sleep just as well. And these are usually much cheaper.

As premium options, we would recommend that you consider the Eve Premium or the Eve Premium Hybrid. Also take a look at the Emma Hybrid or Emma One as slightly cheaper alternatives.

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Info & contact

Registered office: TEMPUR UK Ltd, TEMPUR House, Caxton Point, Printing House Lane, Hayes, Middlesex UB3 1AP

Customer service: To contact Tempur UK directly for complaints, support, or queries, please email them at consumer@tempur.co.uk or call them on 0800 0111 083. Lines are open Monday to Friday from 10:00 - 16:00. Closed on UK Bank Holidays. Alternatively, you can also choose to contact Tempur via post, addressed to Customer Care via the registered office address listed above. Please allow 7 days for a response.

Additional information

  • Composition of Tempur mattresses

    Tempur mattresses are all slightly different in construction but they all consist of two supporting base layers (mostly made of polyether) and two comfort layers (mostly made of Tempura, the Tempur-branded memory foam).

    The Tempura foam is high-quality memory foam. Memory foam is usually characterised by the fact that it can adapt particularly well to the respective body and provides for a pleasant and relaxed sleep and feel. 

    In the ideal case, a memory foam mattress can be used universally as far as possible so that many different body types - whether large or small - can sleep on the mattress. Unfortunately, this is often easier in theory than it is in practice. 

    According to the manufacturer, the Tempur material is unique. Nothing is as adaptable and comfortable as the Tempur material, as the claim goes. The foam reacts to the temperature, weight, and shape of the body, and offers optimum comfort without pressure points, irrelevant of sleeping position.

    The Tempur material is easy to clean and incredibly durable. Due to the special construction, the mattresses also never have to be turned.

    But pay special attention to the advice given on how to care for your mattress. The Tempur material should never be washed or dry-cleaned. To maintain the condition of the foam, the manufacturer recommends that you remove the cover, ventilate the Tempur material for a bit, and lightly dap with a damp cloth if there is dirt on the surface.

    Tempur offers a 10-year guarantee for all its mattresses.

     

  • Confusing descriptions of Tempur mattresses

    When researching Tempur mattresses, you will come across confusing terms such as DuraBase technology or Tempur comfort layers.

    As a normal consumer, it's understandable that these terms lead to confusion. Even sleep experts need to double-check on the exact definitions of the brand-specific terms! 

    Of course, you wouldn't cut open your Tempur mattress to figure out what all the different layers are and what terms refer to which material. Luckily for you, we did just that.

    You'll find a full explanation of all the confusing Tempur descriptors in the table below.

    Technical jargon Our  explanation
    TEMPURA® Comfort Material This refers to the special Tempur high-quality and adaptable memory foam.
    TEMPURA® Support Material This is an additional layer that has been installed to support the uppermost layers. It acts as a further comfort layer and adapts to the respective sleeper but also ensures a good and stable position. It also supports the base layer.
    DuraBase™ Technology The DuraBase™ technology is the base of many Tempur mattresses and is intended to give the respective sleeping surface the necessary stability. It provides for a long life span of the mattress.
    TEMPURA® Climate Material™ This refers to a type of material from Tempur that, in addition to its exceptional adaptability, is also intended to ensure good temperature regulation and a pleasant sleeping environment. This prevents a too hot sleep, which is common for memory foam mattresses.
    Hard-wearing Base Layer This refers to a base layer that is integrated into some of the Tempur mattresses. It also ensures a long life span and the stability of the mattress.
    Dynamic Support Technology This technology is designed to give you a comfortable and elastic top layer. It is also made of high-quality Tempur material but provides a little resilience.
    Precision™ MicroCoils These are the pocket springs in the Tempur Hybrid collection. The springs are encased in fabric and should react precisely to your movements. The advantages of foam and spring mattresses are combined in the hybrid version.
    TEMPUR® Extra Soft Material A foam made of Tempur material, which is a little bit softer and, therefore, provides an even softer feeling when lying down. This is especially useful for people who like to lie on a soft mattress.
    TEMPUR® Comfort Layer ES (Extra-Soft) An extra-soft fabric that gives you a comfortable soft feeling when lying down. 

    As you can see, many terms sound much more complicated than they actually are.

    Although the material used by Tempur really is of very high quality, this does not mean that foams used by other mattress manufacturers are not of similar quality.

    For example, the Emma Original, Eve Original, and Nectar mattresses are also fantastic - and much cheaper!

  • Is the Tempur mattress cover special?

    Most Tempur mattresses have identical covers. These are called Quickrefresh covers with CoolTouch technology, which sounds slightly more impressive than it actually is.

    What does Quickrefresh mean?

    Quickrefresh only means that you can easily and quickly remove the cover from the mattress due to an integrated zipper. You can then machine wash it at 60°C. After it has dried, you can put it back on the mattress relatively quickly.

    Only the Luxe and Elite models within the collections feature this Quickrefresh cover. The respective Supreme versions do not have this cover.

    What does CoolTouch mean?

    CoolTouch describes the special fabric structure of the cover. This keeps the mattress cool, regulates temperature, and ensures good heat dissipation.

    This CoolTouch fabric is integrated into every Tempur mattress.

    Unfortunately, Tempur mattresses do not have carrying handles on their covers. This is somewhat impractical for carrying and moving the mattresses.

  • In which sizes are Tempur mattresses available?

    Finding the right mattress size can be difficult, and you need to consider both the width and length of the mattress.

    Lengthwise, a mattress should be at least 15 to 20 cm longer than the body. This is the only way to ensure that you'll be able to sleep comfortably without having your feet sticking out at the end of the bed. 

    The right width of a mattress depends largely on your specific requirements (i.e. size of your bedroom, your body size, and your budget) and if you're sharing your bed with a partner. 

    If you really want comfort, you should always choose a wider bed

    How can you tell if a bed is big enough for couples? There's a simple test for this. You and your partner have to lie on your back next to each other on the bed. If your elbows do not touch and no parts protrude beyond the outer edges of the mattress, then you have found the minimum mattress size. 

    Tempur mattresses are available in all standard UK mattress sizes, including: 

    Mattresses are also available in certain other sizes, including: 

    • Small single 75 x 200 cm mattresses
    • Long single 90 x 200 cm mattresses
    • Special 120 x 190 cm mattresses
    • Special 120 x 200 cm mattresses
    • Special 135 x 190 cm mattresses
    • Special160 x 200 cm mattress

    The depth of the Tempur mattresses depends on the model but these will usually range between 21 cm and 30 cm. 

    • Luxe: 30 cm deep
    • Elite: 25 cm deep
    • Supreme: 21 cm deep

Nancy K.

Yoga-loving nature fan (when the sun shines) with a knack for all things health & wellness. Strangely obsessed with tacos. 

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