While both are also medium-firm mattresses, they feel a little firmer than the Emma mattress.
What a pleasant discovery - the adaptability of this mattress is excellent! Definitely a first in my experience. This mattress 'hugs' the body well, regardless of your sleeping position. It feels a bit like you're sleeping in a cocoon. And it really allows your muscles to relax!
Does the Emma mattress sleep hot?
You may have heard that memory foam sleeps hot. 🥵
This is true.
Memory foam mattresses are generally warmer and retain more heat than other mattresses.
But, the Emma Original mattress regulates body temperature surprisingly well. 🌡
This is because the Airgocell layer and the fine-meshed top cover increase breathability and airflow and reduce heat storage.
Heat can effectively escape the mattress, reducing overall temperature and keeping you cooler and more comfortable. ❄️
We did not sweat more than usual during our test sleep for our UK Emma Original mattress review, despite testing in 25-degree summer weather and sharing the bed with a partner. ⛱
That said, if you are a very heavy sweater or feel hot quickly, we could steer clear of pure memory foam mattresses.
Pocket sprung mattresses or hybrids, which combine springs with foam, allow for better breathability and sleep much cooler. 🧊
Customer service: To contact Emma UK directly for complaints, support, or queries, please e-mail them at firstname.lastname@example.org, visit their live online chat, or complete their online contact form.
Registered office: Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329 Frankfurt am Main, Germany
Frequently asked questions
Are Emma mattresses good?
If you live in the UK, you've undoubtedly seen ads for the Emma mattress.
But is the Emma mattress good?
From our Emma mattress reviews, we can definitely answer that with a YES.
Emma mattresses offer excellent quality.
What are common Emma mattress problems?
While the Emma is a high-quality mattress, it won't be the perfect choice for all.
Common Emma mattress problems include:
The Emma mattress is too soft.
The Emma mattress sleeps too hot.
Even though the Emma has temperature-regulating features, it's still a memory foam mattress and is likely to retain more heat than other types of mattresses.
If you prefer a cooler sleep, the Emma Original is not for you.
Likewise, the Emma is an incredibly soft mattress.
If you prefer a firmer feel, then the Emma won't be the right choice for you.
You're unlikely to experience other Emma mattress problems, like premature sagging or dipping.
How is the Emma mattress made?
This short video by Emma gives you an excellent overview of how Emma mattresses are made.
It also really explains the bed-in-a-box principle and shows the compression and rolling up of the mattress.
This answers many of the questions first-time bed-in-a-box mattress buyers may have.
Emma testing facility
Emma mattress prototypes are tested by humans and high-tech machines at their testing facility.
These tests verify several elements, including motion isolation and durability.
For the motion isolation tests, pressure is exerted onto one area of the mattress, which - if all goes well - sinks in while the rest of the mattress remains still.
For the durability tests, heavy barrels are rolled along the mattress to see how well the mattress can withstand continuous pressure and heavy weights. 🏋️♀️
These tests ensure that all Emma mattresses are designed with high-quality features before they go into large-scale production.
Where are Emma mattresses made?
Emma is a German company but all mattresses sold in the UK are also manufactured in the UK. 🇬🇧
Are Emma mattresses safe?
Emma UK complies with strict testing and safety requirements during the manufacturing process and ensures that all Emma mattresses comply with the BS 7177 regulation.
This means that the mattress is fire-retardant. 🔥
Even though the Emma Original is not an organic mattress, it contains no animal-based components and is 100% vegan.
Does the Emma mattress come with a 10-year guarantee?
The Emma mattress is made to last 10 - 12 years.
You shouldn't experience any premature mattress sagging before this time, but make sure that you're using a proper bed frame that will keep your mattress evenly supported.
Any quality divan base, box spring, or slatted base will work.
To ensure that you can rest easy and trust the quality of your purchase, the Emma Original mattress comes with a 10-year guarantee on manufacturing defects.
This warranty covers:
Any dips or sags greater than 2.5 cm (0.9 inches) despite correct use.
Cracks or hollows in the foam within the first 6 months of use.
Mattress not inflating to the correct size despite a 2 cm (0.7 inches) leeway across all dimensions.
Damaged zippers or faulty stitching.
In the event of these, Emma will exchange your mattress.
How do I take care of my Emma mattress?
To make sure that your Emma mattress lasts for as long as it's intended to, you need to take good care of it.
We answer your most frequently asked questions here.
Which bed base is best for my Emma mattress?
You can use any quality bed base as long as it provides a flat surface for your mattress. 🛏
We do not recommend slatted bases with gaps of more than 7.5 cm (3 inches) for Emma mattresses.
This is because memory foam mattresses like the Emma tend to conform to this shape, leading to bumps and lumps in the long term.
Do I need to wash my Emma mattress?
No, washing the actual mattress is not recommended.
But, conveniently, the Emma mattress comes with a removable and machine-washable cover. 🛀
We would recommend washing this cover at a high temperature (up to 60℃) once every couple of months, provided you're using a mattress protector to otherwise protect your mattress.
We always recommend using a mattress protector.
If you're not using a mattress protector, you may need to wash your Emma mattress cover more regularly.
You can also wash off single stains by hand, using a gentle washing detergent and a clean cloth. 🧽
What weight can the Emma mattress support?
The Emma mattress has been designed to support a maximum weight of 130 kg (286 lbs). ⚖️
If you exceed this upper weight limit, you're more likely to experience mattress sagging.
This will decrease the amount of support the mattress gives you, which may cause back pain.
It also drastically shortens the lifespan of your mattress.
Has the Emma mattress won any awards?
The Emma Original is an award-winning and bestselling mattress that's been ranked as one of the best mattresses in the UK for numerous years in a row. 🏆
It was voted as the UK’s number 1 mattress by the Which? Consumers’ Association.
It has also received accolades from a dozen other UK establishments, including:
The Emma Original mattress has also received several awards and recognitions in European countries, including the Netherlands, Belgium, France, and Germany.
Also, the Emma Original has a 4.3 rating and over 26 000 customer reviews on the Emma mattress Trustpilot page.
Emma Original Which? test results
The Emma Original is one of Which?'s highest-scoring mattresses and was rewarded with their Best Buy seal of approval.
Initially, the mattress received an astounding 80%.
It was described as supportive, breathable, stable, exceptionally durable, and very easy to move on.
But, retesting a few years later brought up some Emma mattress problems:
The mattress may be too soft for some.
It could be too hot for some.
These are common issues with memory foam mattresses.
The Emma especially is a very soft mattress, so we wouldn't recommend this if you prefer something firmer.
Can you tell me more about Emma Sleep?
Emma Sleep is a start-up company first established in Germany in 2015.
Contrary to popular belief, the name of the company doesn't pay tribute to the company's founder.
Instead, it is called Emma Mattress simply because "Emma" was a popular name when the business was first set up.
One of the leading thoughts behind starting Emma was to make the mattress market as transparent and consumer-oriented as the market in the United States.
The company's founder, Max Laarmann, believed that consumers should be able to buy a reasonably priced mattress online and benefit from a long and risk-free trial period.
Today, the Emma mattress is one of the most popular online beds, selling all over the UK, USA, Europe, Australia, and India.
The brand has also expanded and now offers a selection of mattresses and mattress accessories.
Does Emma sell any other mattresses?
Emma has quite a few other mattresses available, including the:
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We're a team of sleep enthusiasts and experts. We test hundreds of sleep products - mattresses, pillows, toppers, bed frames, and more! - to provide you with the best reviews. Our mission is to help you make the right choice for your sleep. Read more about us.