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Emma Mattresses


Nicky P.

Last updated: 25.01.2021 5 Min.

Emma is a German start-up company first established in 2015.

The idea behind the company was to make the mattress market as transparent and consumer-oriented as the market in the United States.

According to its founder, Max Laarmann, consumers should not have to buy mattresses at extravagant prices from local stores.

Instead, they should be able to buy a reasonably priced mattress online and benefit from a long and risk-free trial period.

Today, the Emma mattress is one of the most popular online mattresses, selling all over Europe and in the UK.

The brand has also expanded and now not only sells its original mattress but also hybrid mattresses, baby mattresses, and select accessories.

Emma mattress and accessories
  • Overview
  • Which Emma mattress is right for me?
  • Accessories
  • Awards & certifications
  • Discounts
  • Conclusion
  • Contact

Which Emma mattress is right for me?

The Emma brand offers numerous high-quality mattresses.

Emma Original mattress

The Emma Original mattress is a firm favourite.

It adapts perfectly to the contours of the body and distributes pressure evenly.

This is due to the addition of memory foam, which sinks in precisely where pressure is exerted and reacts to each load. The mattress also features cold foam, which allows for optimal support and stability.

The distinctive feature of the Emma Original, though, is its cushioning.

Despite offering brilliant support and stability, the Emma is a soft mattress.

While a universal model that is technically made for all sleepers and sleeping positions, it is best suited to side sleepers who like soft and comfortable surfaces.

The Emma Original is delivered free of charge within 5-7 business days.

In accordance with the mattress-in-a-box principle, you’ll receive the Emma Original mattress rolled up and vacuum-packed in a compact box, small enough to fit through any narrow passageway.

As a standard, you’ll also benefit from a 100-day risk-free trial period, where you can try out the mattress in the comfort of your own home.

If you’re not completely satisfied, you can return the mattress for a full refund.

The Emma Original mattress comes with a 10-year warranty.

Read our full Emma Original review.


Emma mattress firmness

Emma person sitting

Emma One mattress


The Emma One is an award-winning mattress by the Emma brand.

It is similar to the Emma Original and features the same composition, combining memory foam with a firm cold foam base layer to provide comfort with optimal stability and support.

It also has a breathable cover that supports air circulation and regulates humidity, leaving you with a temperature-optimal mattress.

The cover features 4 robust handles that make transporting the mattress easier.

The major difference between the Emma Original and the Emma One is its firmness.

While the Emma Original is a soft mattress, the Emma One is an incredibly firm mattress.

It is made for all types of people and any sleeping position but is also particularly great for heavier-weight people and larger builds.

Read our full Emma One review.

Emma one mattress

emma one composition

Emma Hybrid mattress

The Emma Hybrid mattress promises the same level of premium support and comfort that the Emma Original does, though it is slightly different in terms of composition and firmness level.

As a hybrid mattress, the Emma Hybrid combines high-quality foams with pocket springs to produce a mattress that features advantages of both materials.

While the foams offer great comfort and support, low motion transfer, and pressure relief, the pocket springs aid in additional support and offer great breathability, resulting in a cooler sleeping climate.

The Emma Hybrid mattress is firmer than the Emma Original but still offers a medium-firm feel that’s great for most sleepers.

Read our full Emma Hybrid review.


emma hybrid mattress

emma mattress composition

Emma Cot mattress


The Emma Cot mattress brings all the Emma mattress glory into a smaller, compact form that’s designed for babies and small children up to six years of age.

Offering great support and firmness to help with the healthy development of bones and a cool sleeping climate to keep your baby comfortable, the Emma Cot mattress is perfect for little ones.

emma cot mattress

emma cot mattress composition

Emma accessories

In addition to the above Emma mattresses, the Emma brand also offers a range of accessories available in the UK, including the Emma pillow and the Emma mattress protector.

Emma memory foam pillow

The Emma memory foam pillow contains 3 layers of foam: Hypergel foam to support pressure points and reduce neck pain, a firm foam layer for ideal support, and memory foam to distribute pressure optimally.

The three layers of foam can be combined at your convenience to perfectly suit your preferences and preferred sleeping position.

This means that you can choose to keep all three layers, or remove one or two layers, to shape and mould the pillow to be exactly what you need it to be.

The slanted edges of this rectangular pillow perfectly fit into the curvature of your neck, regardless of whether you sleep on your side or on your back.

This helps prevent neck pain.

In addition, the Emma memory foam pillow is also thermoregulated.

It regulates humidity and temperature well and wicks away heat and moisture to provide you with an optimal sleeping climate.

The Emma pillow is delivered free of charge and you benefit from a 100-day risk-free trial period.

If you’re not fully satisfied with your purchase, simply return the Emma pillow for a full refund.


emma memory foam pillow

emma memory foam pillow close up

Emma mattress protector

The Emma mattress protector is waterproof, breathable, and antibacterial.

It provides the ideal protection for your mattress, without affecting the comfort of your sleep.

The mattress protector is also hypoallergenic, making it a great choice for anyone who usually suffers from allergies.

In addition, the protector is machine-washable at 40℃.

Emma mattress protector

Delivery is free of charge and, like with all Emma products, you have 100 days to try it out.

If you’re not fully satisfied with your purchase, you can simply return it for a full refund.


Emma product awards and certifications

Emma is a high-quality brand that has been recognised as such time and time again.

It’s been voted the UK’s number 1 mattress by the Which? Consumers’ Association, and has received accolades from a dozen other UK establishments, including Ideal Home, T3, The Independent, Good Housekeeping, The Mattress Guide, and Best Mattress UK.

The mattress has also received numerous awards and recognitions in other European countries, including the Netherlands, Belgium, France, and Germany.

In addition, the foams used in all Emma products are Oeko-Tex standard 100 certified, meaning that they contain no harmful toxins or chemical substances.

Get a discount on your Emma purchase

Emma UK offers regular sales, promotions, and other discounts.

Some of these only apply to the mattresses but others can be applied to any Emma product.

You can save up to 40% by using a discount code!

We’re up to date with all the Emma UK discounts, so head on over to our discounts page to check if there are any offers currently running.



If it's time to purchase a new mattress, you definitely can't go wrong with any of the Emma products.

Don’t forget to check out our full reviews on the Emma Original, Emma Hybrid, Emma One, and the Emma Cot mattress to help you with your purchasing decision.

You can also read up more on mattress protectors and the best pillows.

We’ve also answered all your frequently asked questions below.


Contact Emma

Customer service: To contact Emma UK directly for complaints, support, or queries, please e-mail them at, visit their live online chat, or complete their online contact form.

Registered office: Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329 Frankfurt am Main, Germany

Additional information

  • Where are Emma mattresses made?

    While the company is German, all Emma mattresses sold in the UK are made in the UK.

  • Does the mattress give off an odour when unpacking?

    Like all vacuum-packed and compressed mattresses, Emma mattresses can sometimes emit an odour when unpacking.

    But this is completely normal, the odours are not toxic, and there is definitely no need to worry.

    After the manufacturing process, the mattress is rolled up and vacuum-sealed to be sent to you in a compact box.

    This can trap some air bubbles, which are released once you unpack the mattress.

    This smell is characteristic of new mattresses and dissipates within a few days.

    While not toxic, the smell can be uncomfortable.

    We recommend that you unpack your mattress in a well-ventilated room and let it ventilate for a few days.

  • Can Emma mattresses sag over time?

    All mattresses sag eventually, which can seriously affect the quality of your sleep.

    We advise that you change your mattress every 10 to 13 years.

    Premature sagging only occurs in poor quality mattresses.

    You should not experience any premature sagging with any of the Emma mattresses. These are all high-quality products that offer optimal support no matter which bed frame you use.

  • How are Emma mattresses delivered?

    All Emma mattresses are delivered rolled up and vacuum-sealed in a compact box.

    The box is small enough to fit through any narrow passageway or up stairways and can easily be handled by one person.

    The compression does not damage the mattress, and the mattress will slowly return to its original shape after unpacking.

  • How can I contact Emma’s customer service?

    If you have any questions pre-purchase or after buying an Emma product, then you can simply contact Emma’s customer services. We’ve found them to be very helpful.

    Customer service is easily available via the live online chat or the contact forms on the Emma website.

  • What are the possible payment options?

    You can purchase your Emma product on the website via credit card or PayPal. Online payments are secure.

    Emma also offers financing options, and they’ve teamed up with Klarna to help you choose how and when to pay. Simply select this option upon checkout.

  • What does the 10-year guarantee cover?

    All Emma mattresses come with a 10-year guarantee.

    This covers cracks, dents, or other damages to the foam that have occurred despite proper use and proper handling of the Emma mattress.

    Simply contact the customer service team and provide a photograph of the damage.

    Emma will swap your mattress with a brand new one.

    Terms and conditions do apply.

  • How do I return an Emma product?

    Returns of Emma mattresses and accessories are handled online via the returns portal.

    All steps necessary are clearly described and simple to follow.

    You do not need to keep the original packaging in order to return the mattress.

    Returns within the trial period are free and you will receive a full refund within 14 days.

Nicky P.

My mum calls me "bear" because I like to sleep so much. I never knew that, one day, that would be a very useful skill. Can you tell that I've found my calling? 

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